Jitender Singh

CTO

Delhi, India21 yrs 4 mos experience
Highly StableAI Enabled

Key Highlights

  • Led AI automation reducing workload from weeks to hours.
  • Achieved ISO compliance, enhancing security architecture.
  • Doubled feature delivery capacity without increasing headcount.
Stackforce AI infers this person is a SaaS architect with extensive experience in cybersecurity and team leadership.

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Skills

Core Skills

LeadershipTechnology StrategySystem ArchitectureIntegrated SystemsUser RequirementsCybersecurityProject ManagementSoftware Development Life Cycle (sdlc)

Other Skills

AIAPI ManagementAgile MethodologiesAmazon Web Services (AWS)AntApache SolrAutomationB2CBusiness-to-Business (B2B)C++CICVSChange InitiativesClient EngagementCloud Computing

About

As Senior Engineering Director at CaaStle, I lead the tech strategy and execution of scalable, AI-powered web and mobile applications across Subscription, Borrow, and E-Commerce verticals for the CaaStle platform. With over 20 years of experience, I oversee a high-performing team of 40+ engineers and managers, fostering a culture of innovation, speed, and reliability. Under my leadership, we have driven impactful transformations—reducing a two-week operations workload to mere hours using AI automation, improving the client onboarding speed from 4 per week to 16 per day, and doubling engineering team concurrent feature delivery without increasing headcount. I have led key IT infrastructure initiatives, including adopting Kubernetes, Docker, React, and SpringBoot, which reduced infrastructure costs by 25% and significantly increased developer productivity. My work on Salesforce Marketing Cloud integration enabled multi-client support within a single business unit, saving over $350K annually. I am a passionate technologist with experience using modern technologies to streamline business operations, improve user experience, build product, technology, and infrastructure roadmaps, and align your organization's technology strategy with business objectives. I have remained focused on building platform solutions that are not only innovative but also resilient and cost-effective, as demonstrated by achieving ISO compliance for CaaStle and scaling backend systems to improve efficiency.

Experience

Caastle

4 roles

Senior Director of Engineering

Promoted

Oct 2022Apr 2025 · 2 yrs 6 mos

  • Roles and Responsibilities:
  • Led the development of multiple web and mobile applications for CaaStle's SaaS platform solutions for Subscription, Borrow, and E-Commerce services.
  • Overseeing multiple teams of 40+ engineers and engineering managers to drive innovation, efficiency, and scalability.
  • Key Achievements:
  • AI-Powered Feature Suite: Led the development of the AI-Powered feature suite, automating processes and improving the merchandising team's collection launch efficiency from two weeks to just a few hours. Currently, we are extending this innovation to the E-Commerce retail platform.
  • Tech Stack Modernization: Led modernizing the infrastructure stack by adopting AL23, Kubernetes, Docker, and Liquid Server, reducing infrastructure costs by 25%, leading to enhanced scalability and performance. I also led the upgrade of the technology stack by adopting React and SpringBoot, improving developer productivity.
  • Enterprise-Level Integration: Solutioned a Business Logic layer for Salesforce Marketing Cloud, enabling a single Business Unit to serve the CaaStle platform, resulting in annual savings exceeding USD 350K.
  • Scalable Onboarding: Architected and developed an automated onboarding solution, increasing client onboarding capacity from 4 per week to 16 per day.
  • Engineering Leadership: Provided technical leadership to a 40-member engineering team, fostering innovation and aligning efforts with business goals. Led web and mobile teams for platform applications by streamlining development workflows and optimized team structure, doubling feature delivery capacity—from 3 to 7 concurrent features—without increasing headcount.
  • Engineering Hiring: Led engineering hiring at CaaStle for the past 8 years, overseeing campus hiring, automating recruitment processes, and implementing a data-driven hiring strategy to optimize talent acquisition.
RESTful WebServicesLeadershipLong-term VisionWeb ArchitectureCoachingCI+34

Sr Architect

Promoted

Jan 2021Oct 2022 · 1 yr 9 mos

  • Job Description
  • Driving engineering InfoSec strategy, risk mitigation, and compliance initiatives.
  • Leading CaaStle's Engineering team for ISO certification by implementing security controls, processes, and security solutions across applications and APIs.
  • Security architecture for CaaStle's platform solution, including cross-functional security features like access and credential management.
  • Owning the architecture and design of cross-functional third-party integrations for CaaStle's platform solutions.
  • Key Achievements:
  • Successfully led CaaStle's engineering team to achieve ISO compliance certification, strengthening the company's security architecture and regulatory compliance.
  • Architected and designed a cross-functional generic solution for managing segments of various entities and an email delivery system for CaaStle's platform, removing engineering involvement and enabling SOP-based operations workflows, providing cost-effective, scalable email template-based support for multiple clients outside the Salesforce Marketing Cloud.
  • Architected, Designed, and implemented an automated credential management and delivery system using HashiCorp Vault, improving security and reducing security risk across applications.
RESTful WebServicesLeadershipCoachingCIAmazon Web Services (AWS)API Management+19

Sr. Principal Engineer

May 2017Jan 2021 · 3 yrs 8 mos

RESTful WebServicesCIAmazon Web Services (AWS)API ManagementSoftware as a Service (SaaS)RDBMS+13

Principal Engineer

May 2012May 2017 · 5 yrs

Bally technologies

3 roles

Associate Manager Technology

Promoted

Mar 2012May 2012 · 2 mos

  • Key Achievements:
  • Successfully led the development team through the end-to-end lifecycle of Bally’s Casino Systems for South Africa, including development, pre-sales demonstrations, client lab demos, regulatory approvals, business analysis, and deployment. Led the first successful Go-Live within 9 months, incorporating additional functionality of Smartcard integration and South African alerting support.
  • Stabilized the Bally SDS Ticketing module in the first production release, reducing daily accounting adjustments from 24 to zero, ensuring seamless financial reconciliation and operational efficiency.
LeadershipWeb ArchitectureCoachingCIProject Portfolio ManagementCode Review+12

Senior Lead Analyst

Mar 2011Feb 2012 · 11 mos

RDBMSCode ReviewObject-Oriented Programming (OOP)Integrated SystemsBusiness-to-Business (B2B)Software Development Life Cycle (SDLC)+1

Lead Analyst

Jan 2010Feb 2011 · 1 yr 1 mo

RDBMSCode ReviewObject-Oriented Programming (OOP)Integrated SystemsBusiness-to-Business (B2B)Independent Contributor

Firstrain

3 roles

Associate Architect

Promoted

Jun 2009Jan 2010 · 7 mos · On-site

  • Key Achievements:
  • Document Indexing for FirstRain Research Engine: Designed and implemented document indexing over the Apache Solr index server, enabling customized business topic and company searches with automated content delivery via scheduled emails.
  • FirstRain Content Client Workflow Integration: Designed, developed, and deployed an end-to-end automated content integration solution for FirstRain clients, streamlining client workflows by automating content delivery as RSS or XML Feed.
  • FirstRain Market Intelligence Platform: Played a key role in the development and scalability of the FirstRain Market Intelligence Platform, including FirstRain Financials and Competitive Intelligence as an Associate Architect, ensured system performance and scalability by integrating new technology solutions.
RDBMSCode ReviewObject-Oriented Programming (OOP)Integrated SystemsCustomer RequirementsBusiness-to-Business (B2B)+3

Senior Software Engineer

Jun 2006Jun 2009 · 3 yrs · On-site

Software Engineer

Jul 2004Jun 2009 · 4 yrs 11 mos · On-site

Infogain india pvt. ltd.

Software Engineer

Jan 2004Jun 2004 · 5 mos · Noida, Uttar Pradesh, India · On-site

  • Key Achievements:
  • Contributed as a Developer and UAT Support Engineer for HP’s HUT project, ensuring its completion in a single cycle without any reported issues from the client’s UAT team.
  • Worked as the developer of HP’s EMF and AP Subscription Services projects, proactively automating multiple manual workflows. This initiative significantly reduced the support engineering team’s maintenance efforts from a rigorous 4-hour manual process to a streamlined, automated script triggered on receipt of error emails.
RDBMSObject-Oriented Programming (OOP)Independent Contributor

Hcl technologies ltd.

Trainee Software Engineer

Jan 2002Jul 2002 · 6 mos · Noida, Uttar Pradesh, India · On-site

  • Key Achievements:
  • Developed a Resource Tracking Tool to streamline the tracking of resources, projects, and billing the company's SAP consulting practice, enhancing operational efficiency and financial transparency.
RDBMSObject-Oriented Programming (OOP)Independent Contributor

Education

Indian Institute of Management, Calcutta

Senior Management Programme

Jan 2014Jan 2015

Jawaharlal Nehru University

M.Tech. — Computer And Systems Study

Aug 2002Dec 2003

Maharshi Dayanand University

MCA — Computer Applications

Jan 1998Jan 2002

Maharshi Dayanand University

B.Sc. — Computer Science

Jan 1995Jan 1998

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