Akshay Rai B S

Operations Associate

Bengaluru, Karnataka, India9 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

8+ years driving performance in supply chain and logistics.
Expertise in Supply Operations Management and Business Strategy.
Proven track record in building high-performing teams.

Stackforce AI infers this person is a Supply Chain and Operations expert with a focus on logistics in startup environments.

Contact

Skills

Other Skills

AccountingAuditingCash HandlingCustomer ExperienceFraud InvestigationsOperations ManagementSix Sigma Green Belt

About

I’m a results-oriented growth catalyst and operations leader with 8+ years of proven success driving performance in supply chain and logistics across emerging global start-ups. My journey has been shaped by curiosity, competitiveness, and a passion for solving complex operational challenges head-on. With deep expertise in Supply Operations Management, Business Strategy, and Strategic Partnerships, I’ve consistently delivered impactful outcomes — from building high-performing teams to spearheading business expansions and streamlining supply chains. I thrive in fast-paced environments where innovation and execution go hand in hand. If you're looking for someone who brings energy, strategic thinking, and a get-things-done attitude to operations and supply chain, let’s connect!

Experience

Rapido

3 roles

Manager 2 Central Supply

Oct 2024 – Present · 1 yr 5 mos

Manager Central Supply

Nov 2023 – Mar 2025 · 1 yr 4 mos

Manager Supply Projects

Dec 2021 – Nov 2023 · 1 yr 11 mos

Ninjacart

2 roles

Zonal Operations Manager (S&D- General Trade)

Promoted

Feb 2021 – Dec 2021 · 10 mos

Assosiate Manager (LML Operations)

Jan 2020 – Feb 2021 · 1 yr 1 mo

Oyo

2 roles

Assistant General Manager Operations

Jan 2019 – Jan 2021 · 2 yrs

Cluster Manager

Sep 2018 – Jan 2019 · 4 mos

Key Responsibilities :
Operations Management
· Audit properties to check for revenue inclusion of both OYO and hotel bookings
· Inspect properties on a daily basis for proper functioning and adherence to standards
· Ensure great customer experience and minimize customer escalations.
· Ensure only the right set of hotels are on-boarded.
Revenue Management
· Inputs to Pricing team about local events
· Fraud Prevention (Prevent GMV Leakage)
· Ensure revenue maximization by converting walk-ins
· Direct Walk-In conversion
· Relationship with nearby hotels for Spillover
· Train property manager to convert the walk-in booking
People Management
· Train hotel staff to improve and own GX
· Manage relations with owners to ensure transformation changes needed on an operational basis
· Customer Retention and Relationship building
· Conducting Customer Delight Activities