Master Muskan

Software Engineer

Arrah, Bihar, India2 yrs 6 mos experience

Most Likely To Switch

Key Highlights

Achieved Knight rank at Leetcode with a max score of 2042
1x Hackathon Winner showcasing problem-solving skills
Developed AI solutions improving IT support efficiency

Stackforce AI infers this person is a Backend Developer with expertise in AI and cloud technologies.

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Skills

Core Skills

PythonGoogle Cloud PlatformImage ProcessingOcr

Other Skills

Apache AirflowApplication Programming Interfaces (API)BloggingCC++Data ExtractionData VisualizationDockerFastAPIGitGitHubGoogle BigQueryGoogle Cloud RunJavaJava Database Connectivity (JDBC)

About

Hello, I'm Master Muskan, currently working at Perficient as a software engineer, specialising in backend development with expertise in Python, Java, LLMs, GenAI, SQL, and Google Cloud Platform services. I'm interested in problem-solving and competitive programming. I am proficient in programming languages such as C, C++, Python, Java, and JavaScript. I have also interned at Samsung as an R&D intern. I'm currently exploring backend development in Java using the SpringBoot framework. Some of my accomplishments are: Knight (Max. 2042) at Leetcode Specialist (Max. 1587) at Codeforces 4 ⭐ (Max. 1952) at Codechef 6 Kyu (Max. 1033) Atcoder 1x-Hackathon Winner

Experience

Perficient

Software Engineer (Associate Technical Consultant)

May 2024 – Present · 1 yr 10 mos · Bengaluru, Karnataka, India · On-site

Developed and trained an AI-powered backend system for IT ticket triaging, SLA monitoring, resource allocation, and automated L1 responses.
Built an AI Agent using GEMMA via OLLAMA to classify and prioritize IT-related support tickets.
Implemented RESTful APIs using FastAPI to connect with the service portals and respond to raised tickets.
Automated L1 ticket responses using LLMs and historical data, achieving 80% response accuracy.
Tech Stack and Platforms: Python, LLMs, MongoDB, Google Cloud Platform, Docker
Created and optimized backend tables, views, and stored procedures for an e-commerce service.
Designed and implemented FastAPI-based microservices to handle asset planning, location tracking, service tasks, and warranty operations.
Optimized API performance, reducing response load by 50% (from 20mb to under 10mb).
Tech Stack and Platforms: Python, Google Cloud Platform, Docker

PythonLLMsMongoDBGoogle Cloud PlatformDockerFastAPI

Samsung r&d institute india

Student Research and Development Intern

Dec 2022 – Aug 2023 · 8 mos

Designed an image processing pipeline to extract key fields from government-issued IDs, increasing data extraction efficiency by 90%.
Developed an OCR-based document classification system with 95% accuracy, reducing manual review time for identity verification.
Built a model that extracts information from images, stores it, and enables retrieval through a conversational chat interface.

Image ProcessingOCRData Extraction