Mar 2023 – Oct 2024 · 1 yr 7 mos · India · Remote

• Specialized in setting up thriving product cultures and enabling Product-Led Growth (PLG) for organizations across industries. With a proven track record of driving product innovation and business transformation, I have helped companies strategize and execute growth initiatives, including:
• Cygnet Infotech - Digitization of OptioRX pharmacy chain
• Commure - Scaling CommureOS platform, the first healthcare operating system
• DoctusTech - HCC Risk Adjustment PaaS for healthcare providers
• Mentoring Topics:
• Product Vision - Why win, and worth framework
• Minimum Viable Product - Target the critical mass
• Product Roadmap - Functional & non-functional feature alignment with releases
• Feature Prioritisation Framework - How to decide what to build when
• Product KPIs - Aligning product performance indicators with business goals
• Product Pricing - Defining the right pricing strategy based on the nature, value creation and geography of the deployment
• Tracking Outcome - Measuring progress and defining the evolution path
• Principles of Fund Raising - When, whom and how to approach
• Sustenance & Scalability - Process, technology and cost optimization
• Design Thinking
• Product Led Growth -10X growth

Jan 2019 – Feb 2023 · 4 yrs 1 mo

• Our flagship data platform aggregates health data from disparate source systems, normalizes the data, and makes it exchange-ready with recipient systems ensuring better health outcomes for consumers/beneficiaries.
• Our product line includes best in breed applications deployed to solve the following use cases :
• 1) Interoperability
• 2) Patient Engagement
• 3) Care Coordination
• 4) Digitisation of operational workflows in hospitals
• 5) ONC cures act compliance
• and many more...
• Key Responsibilities: Defining & managing strategy execution for product groups, GTM, giving direction on product group strategy to cross-functional teams, and coaching them on product lifecycle management.

Jun 2017 – Jan 2019 · 1 yr 7 mos

Jan 2017 – May 2017 · 4 mos · Noida, Uttar Pradesh, India

• CCM is a platform envisioned to introduce best health care practices in chronic care ecosystem. The platform is focused to :
• Identify options for early detection, prevention and management of the identified chronic conditions & co-morbidities and develop replicable intervention strategies, guidelines and best practice protocols for diagnosis, management, counseling and financial/social support.
• A platform for medical practitioners and other stakeholders to connect with patients and learn best practices in patient care by following standardization in terms of data interoperability, diagnosis, procedure, drug prescription, billing and gain and share knowledge by stimulating training and capacity building.
• Responsibilities
• Create and analyze new product ideas, test and make analytical judgments to redefine the industry.
• Work cross functionally with Designers, Developers, Marketing, and Sales team to align vision and drive execution.
• Design go-to-market plans. Be the liaison by collaborating with marketing team. Conceive and develop innovative marketing programs that drive demand. Grasp and translate technical capabilities into benefits.
• Drive consumer research. Lead the analysis of competitive environment, customers, and product metrics to determine the right feature set to drive engagement and usage.
• Develop business cases & models based on data driven assumptions.
• Define product requirements, prioritize product enhancements and drive execution.
• Ensure all marketing collaterals are kept up to date; and available on the intranet.
• Review & update manuals for existing products training
• Obtaining estimates/costing information for documentation and tracking purposes, as well as updating statuses in project tracking database.

Aug 2014 – Jan 2017 · 2 yrs 5 mos · Noida, Uttar Pradesh, India

• Health Insurance Exchange is a marketplace for individuals and businesses to compare, choose, and buy affordable health insurance plans for high quality care.
• I have been a key member working on the Individual, SHOP, Plan and the Financial Management sub-systems for WebInsure Health Insurance Exchange product.
• Our team received appreciation from the Governor of Arkansas State for building a robust solution for their SHOP marketplace.
• Responsibilities
• Enriching product roadmap and mapping client requirements with items on product roadmap following agile methodology.
• Managing and mentoring team members/Junior BAs.
• Wearing Scrum master hat for different releases.
• Supporting business in preparation of user test procedures and user acceptance testing.
• Analyze existing systems and understand the business process and data required to support the same.
• Facilitating RCA for continuous improvement of processes.
• Analyzing complex requirements from states and incorporating same in product.
• Writing user stories as per the features, requirements and PPACA.
• Analyzing risk and impact on existing product before incorporating any new feature.
• Holding onsite/offsite JAD sessions with clients to know about their expectations from product and incorporating the same along with PPACA guidelines.
• Managing Business Requirements Document, Use Cases, GUI, Screen and Interface designs.
• Defining overall model for a new product and defining new requirements for the same.
• Actively involved with technical team to get things completed on time and correctly.

Feb 2013 – Aug 2014 · 1 yr 6 mos · Gurugram, Haryana, India

• Reviewing functional documents (SSD, FDS, SRI and RTM) following RSA (Requirements and Solution Analysis) process.
• Providing support to Management via effort estimation, Dev. and QA team during all phases of SDLC.
• Discussions with clients to know about their expectations from product and incorporating the same along with PPACA guidelines.
• Managing Business Requirements Document, Use Cases, GUI, Screen and Interface designs
• Ensuring success of deployment and post deployment activities (Agile inspection, release closure)

Dec 2011 – Feb 2013 · 1 yr 2 mos · Noida, Uttar Pradesh, India

• ICD-10 Services, Claim processing, EDI transactions.
• Methodologies / solution for Test data management
• Trainer for ICD Services
• AHBAP certified Business Professional
• Requirement gathering, analysis, elicitation, UAT and system testing for BCBS
• Plan, coordinate and lead healthcare implementation and Support projects
• Work as an interface between the client and technical team to clarify requirements

Dec 2009 – Dec 2011 · 2 yrs · Noida, Uttar Pradesh, India

• Software Development - MVC Architecture: JAVA, Spring,Hibernate,Filenet.
• Domain: Healthcare IT ( Hospitals and Diagnostics)

Mar 2009 – Dec 2009 · 9 mos · Greater Delhi Area