Dec 2024 – Present · 1 yr 3 mos

Aug 2022 – Dec 2024 · 2 yrs 4 mos

• Portals:
• Designed and implemented end-to-end service portals, successfully catering to a diverse user base.
• Personalized portals to align with the company's themes and branding, leveraging HTML, CSS, JavaScript, and AngularJS.
• Mobile App:
• Developed the company's mobile app, providing users with a various functionalities including request submission, incident management, task tracking, and approvals.
• Utilized Mobile App Builder, Applet Launchers, and UI Policies for a streamlined and user-friendly implementation.
• HRSD:
• Played a pivotal role in enhancing HR case management by implementing HR services, SLAs, and Assignment Rules.

Aug 2021 – Aug 2022 · 1 yr

• Designed and developed custom portal pages, incorporating specialized widgets to enhance user experience.
• Implemented Catalog Items, Record Producers, and Order Guides through the effective use of Workflows and Flow Designer.
• Automated Catalog item processes using custom scripts, resulting in increased efficiency and reduced manual intervention.