Ayushi Garg

Technical Program Manager

Bengaluru, Karnataka, India7 yrs 2 mos experience

Key Highlights

Led agile governance for 15+ engineers and PMs.
Achieved 64% cost optimization during Kafka migration.
Drove clarity and ownership across major initiatives.

Stackforce AI infers this person is a Technical Program Manager with expertise in E-commerce and Fintech industries.

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Skills

Core Skills

Agile MethodologiesProject ManagementTechnical Project LeadershipBusiness Analysis

Other Skills

Adobe AnalyticsAgile EnvironmentAgile Project ManagementAnalytical SkillsBusiness Analysis Planning & MonitoringClient ManagementCost OptimizationCross-functional Team LeadershipCross-team CollaborationData AnalyticsData ScienceDependency ManagementDocumentationEnd-to-End Project ManagementIT Business Analysis

About

I’m a Technical Program Manager with 6+ years of experience delivering cross-functional programs across high-growth, tech-driven industries like e-commerce and quick-commerce. I specialize in scaling agile practices, driving alignment across engineering, product, and business teams, and ensuring on-time, high-quality delivery. At Zepto, I led 2 customer-facing teams, helped prepare for IPO-related capitalisation programs, and established agile governance from scratch. Previously at Expedia, I managed quality assurance programs with deep operational exposure. I thrive in fast-paced environments, love turning ambiguity into clarity, and enjoy building processes that unlock velocity and transparency. Looking to drive large-scale program execution in dynamic product or platform teams across fintech, travel, or e-commerce tech.

Experience

7 yrs 2 mos

Total Experience

1 yr 7 mos

Average Tenure

1 yr 1 mo

Current Experience

Zepto

Technical Program Manager 2

Apr 2025 – Present · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

Leading delivery across 2 customer-facing engineering teams, impacting Zepto's core checkout and order tracking experiences
Leading E2E delivery of the projects that impact major revenue streams of the firm
Spearheaded key initiatives as part of Zepto’s IPO Capitalisation efforts; collaborated with finance and product leads for accurate cost allocation of tech investments
Established agile governance (Scrum, Jira-based workflows) for 15+ engineers and PMs, improving sprint predictability by 30%
Streamlined cross-functional reporting cadence and stakeholder communication, reducing delivery friction across ops, product, and tech
Initiated weekly program reviews with leadership, driving clarity and ownership across major initiatives

Project Stakeholder ManagementAgile EnvironmentTechnical Project LeadershipDependency ManagementCross-team CollaborationStakeholder Engagement+7

Uniphore

Senior Technical Program Specialist

Dec 2023 – May 2025 · 1 yr 5 mos · Bengaluru, Karnataka, India · Hybrid

Drove cross-team alignment and accountability across infrastructure and platform teams by setting up structured delivery cadences, improving communication loops with engineering, product, and business.
Successfully led the migration of MSK Kafka to Confluent, achieving 64% cost optimization, while ensuring zero downtime and full data consistency across environments.
Managed platform-level cost-saving initiatives, including multi-tenant architecture setup and Slack SLA optimization, resulting in operational efficiency and improved budget tracking.
Collaborated with engineering leadership to define OKRs and delivery milestones, improving roadmap predictability and reducing cross-team blockers.
Championed documentation and retrospective practices, fostering a culture of continuous improvement and delivery transparency.

Cross-team CollaborationAgile EnvironmentProject ManagementDocumentationRisk ManagementAgile Methodologies+1

Expedia group

Technical Program Manager 2

Aug 2022 – Oct 2023 · 1 yr 2 mos · Bengaluru, Karnataka, India · Hybrid

Expedia Group | Aug 2022 – Oct 2023 | Bengaluru (Hybrid)
Led end-to-end technical program delivery across high-impact product teams, focusing on architectural alignment, delivery governance, and roadmap execution.
Orchestrated Agile ceremonies (daily stand-ups, sprint planning, retros) for cross-functional squads, improving sprint velocity and reducing rollovers by 25%.
Collaborated with product managers and engineering leads to define and execute the product roadmap across backend and platform capabilities.
Drove clear communication channels across internal engineering, QA, and design teams, and with external partners for aligned deliverables.
Managed key aspects of deployment and release cycles, including capacity planning, sprint metrics, and stakeholder reporting.
Supported OKR tracking and risk management for programs with direct business impact in the travel booking lifecycle.

Agile EnvironmentProject ManagementStakeholder ManagementTeam ManagementRisk ManagementAgile Methodologies

Open financial technologies

2 roles

Associate Technical Program Manager

Sep 2021 – Jun 2022 · 9 mos

Technical Program Manager

Jun 2021 – Aug 2022 · 1 yr 2 mos

a. Led the end-to-end delivery of a Joint Venture Product for Open and IIFL.
b. Individually managed prominent banks like HDFC and Axis Bank as white-label clients.
c. Managed internal stakeholders effectively.
d. Orchestrated client onboarding via ZWITCH, a no-code platform for embedded finance.
e. Crafted the client journey on ZWITCH, from virtual account setup to card issuance.

Project ManagementStakeholder ManagementTeam ManagementDocumentationTechnical Project Leadership

Sabre airline solutions

2 roles

Associate Business Analyst

Jul 2019 – Sep 2021 · 2 yrs 2 mos

a. Led requirements gathering, scope definition, resource allocation, and scheduled team meetings for a 7-member team.
b. Directed daily stand-ups and ensured adherence to Agile methodologies
c. Conducted thorough end-to-end testing before client sign-on
d. Took on a multi-faceted role: Proposed, designed, created an MVP, developed, and comprehensively tested the idea

Requirements GatheringAgile MethodologiesTestingBusiness Analysis