Surbhi Chawla

Technical Program Manager

Seattle, Washington, United States7 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in managing large-scale AI infrastructure projects.
Proven track record in AI safety and compliance.
Passionate about ethical and transformative AI solutions.

Stackforce AI infers this person is a Senior Technical Program Manager specializing in AI infrastructure and compliance.

Contact

Skills

Core Skills

Technical Project LeadershipStakeholder ManagementIt Project & Program ManagementTechnical RequirementsStrategic PlanningCross-functional Team LeadershipData VisualizationAws S3NlpPython

Other Skills

Adobe AnalyticsAmazon Web Services (AWS)Cloud ComputingData AnalysisGoogle AnalyticsHadoopIT AuditLeadershipMachine LearningMarketing Web AnalyticsMetrics ReportingPublic SpeakingPython (Programming Language)RSQL

About

Senior Technical Program Manager at Amazon, driving innovation in Artificial General Intelligence (AGI), AI infrastructure, and Responsible AI (RAI). I am responsible for managing large-scale data acquisition, ingestion, and governance pipelines that power the training of state-of-the-art foundational and generative AI models. I have also led adversarial red-teaming programs to strengthen AI safety, fairness, compliance, and robustness, ensuring models meet and exceed industry and regulatory standards. With a track record of leading complex, high-impact programs, I bridge the gap between cutting-edge AI research and real-world deployment. I’m passionate about advancing AI systems that are not only powerful and scalable, but also secure, ethical, and transformative for industries, government, and society. Specialties: AGI & AI Infrastructure | Large-Scale Data Pipelines | Responsible AI | Model Safety & Compliance | Program Leadership | Adversarial Testing | Scalable Technology Solutions

Experience

Amazon

3 roles

Sr Technical Program Manager

Promoted

Oct 2024 – Present · 1 yr 5 mos

Technical Project LeadershipMetrics ReportingCross-functional Team LeadershipStakeholder ManagementSoftware Development Life Cycle (SDLC)Strategic Planning

Technical Program Manager

Mar 2023 – Sep 2024 · 1 yr 6 mos

IT Project & Program ManagementTechnical Project LeadershipCross-functional Team Leadership

Risk Manager

Feb 2022 – Feb 2023 · 1 yr

Technical RequirementsCross-functional Team LeadershipTeam BuildingStrategic Planning

Ey

FSO Technology Risk Consultant

Jul 2021 – Feb 2022 · 7 mos · Dallas, Texas, United States

Provide IT Audit and consulting services to a broad range of large, middle-market, and privately held clients in primarily the insurance and financial services industries
Develop planning, walkthrough, business process flow and testing documents for execution of projects related to the evaluation of IT security and business process controls, specializing in integrated financial audits and SOC reporting

Cross-functional Team LeadershipStrategic Planning

In-house capital llc (dba workplacecredit)

Data Science Intern

Jun 2020 – May 2021 · 11 mos · Jacksonville, Florida, United States

Built GDS dashboards to represent the most up-to-date customer data from MemSQL by creating an AWS S3 pipeline for retrieval
Executed python scripts as part of lambda functions to establish a connection with MemSQL and ran queries to fetch transaction data from the database; built and deployed the APIs on AWS platform to send JSON responses to the chat bot platform
Designed and created a virtual assistant using NLP to respond to customer's queries regarding their credit card usage
Developed python scripts to automate parts of the payment reconciliation process to create the master payments report and ACH file on a daily basis; significantly reducing the amount of manual work done by the Operations team

Technical RequirementsStrategic Planning

The erik jonsson school of engineering & computer science at ut dallas

Graduate Student Research Assistant

Mar 2020 – Jun 2020 · 3 mos · Dallas, Texas, United States

Assisted in preparing documents in support of research activities
Prepared information and data for projects using appropriate software
Performed assigned duties in a timely and efficient manner

Strategic Planning

Consulting leadership & development society

Pro Bono Consulting Project Lead - Data Analytics

Jan 2020 – May 2021 · 1 yr 4 mos · Dallas-Fort Worth Metroplex

Involved in making strategic data driven business decisions to help local Dallas clients provide a better customer experience
Coordinated an eight-member team through creation, support, and delivery of a critical project

Technical RequirementsCross-functional Team LeadershipStrategic Planning

Ey

2 roles

Technology Risk Analyst

Jun 2018 – Jul 2019 · 1 yr 1 mo · Gurugram, Haryana, India

Analyzed IT controls design review as part of Financial Audit with IT Integration (FAIT) for Fortune 500 companies which included change management, logical access controls and application controls testing
Managed clients and engagement lifecycles while working on FAIT projects, covering change management, user access management, and application specific controls for applications like SAP and Oracle
Aided onshore teams with documenting walkthroughs for ITGCs and completed SOC reports

Cross-functional Team LeadershipStrategic Planning

Data Analyst

Dec 2017 – Mar 2018 · 3 mos · Gurugram, Haryana, India

Performed Journal Entry testing for various clients using tools like ACL, SQL, GAT and Monarch
Assisted on different internal consulting projects related to Revenue and T&E and performed analytics on the financial reports

Stratbeans consulting private limited

Business Analyst Intern

May 2017 – Jul 2017 · 2 mos · Gurugram, Haryana, India

Prepared requirement gathering reports for the developed applications
Performed quality assurance and debugging for the new applications under development using JIRA tool, testing about 30-40 tickets per day

Tech mahindra

Technical Intern

Jun 2016 – Jul 2016 · 1 mo · Gurugram, Haryana, India

Created data lakes for extracting data from relational database systems into Hadoop Distributed File System (HDFS)
Performed data processing and analysis using Apache Spark