Sahil Khurana — Associate Consultant

ServiceNow Consultant with 4+ years of experience specializing in ITSM development, automation, and system integrations. Currently employed at Deloitte USI, Sahil has delivered innovative solutions to optimize workflows, enhance security, and improve operational efficiency. Key strengths include: •ServiceNow Development & Administration: Expertise in configuring and customizing ServiceNow platform using UI Policies, Client Scripts, Script Includes, Business Rules, and more. •Service Catalog & Workflow Automation: Designing and automating Service Catalog items and workflows to streamline service requests •Integrations with IAM Tools: Successfully integrated Okta, CyberArk, and Active Directory with ServiceNow to automate access provisioning and deprovisioning, resulting in reduced manual effort and error rates. •API Development & Automation: Developed REST APIs for seamless system integrations, enabling secure and automated processes such as group management and privileged account vaulting. •Reporting & Dashboards: Built interactive dashboards and real-time reports using Performance Analytics, improving data visualization and operational decision-making. •ServiceNow Upgrade & Testing: Conducted successful ServiceNow platform upgrades, including pre- and post-upgrade validation to ensure minimal disruption. •Agile Methodology: Actively participate in sprint planning, backlog grooming, and collaboration with stakeholders to deliver solutions aligned with business needs. Passionate about driving business transformation through technology, I aim to leverage my skills to deliver scalable, high-impact solutions that streamline processes and optimize workflows.

Stackforce AI infers this person is a ServiceNow Consultant specializing in ITSM and automation solutions.

Location: Gurgaon, Haryana, India

Experience: 6 yrs 2 mos