Pankaj K. — Operations Associate

Dynamic and results-driven professional with over 10.2 years of extensive experience in Microsoft Dynamics 365 Finance & Operations (Technical), currently serving as a Manager leading the entire Application Management Services (AMS) practice. Proven expertise in technical solutioning, development, integration, performance optimization, and post-production support of D365 F&O implementations across various industry domains. Experienced in managing cross-functional teams, driving operational excellence, ensuring SLA adherence, and delivering continuous improvements. Adept at stakeholder communication, effort estimation, issue resolution, and governance for both domestic and global clients. Skilled in aligning technical delivery with strategic business objectives while mentoring teams and optimizing resource utilization. Core strengths include: • End-to-end management of the D365 F&O AMS Practice lifecycle • Deep understanding of technical architecture, X++, LCS, Azure DevOps, and Power Platform governance • Strong experience in change management, release management, and incident handling • Collaboration with Microsoft for escalations and product updates • Managing offshore–onshore delivery models and multiple projects simultaneously • Module expertise: Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL)

Stackforce AI infers this person is a SaaS expert with a focus on enterprise resource planning and application management.

Location: Bengaluru, Karnataka, India

Experience: 11 yrs 3 mos