Aug 2023 – Present · 2 yrs 7 mos · Bangalore Urban, Karnataka, India · Remote

• At Trezi, a VR-based Design & Architecture tool, the engagement focused on redesigning product usability and the overall user experience. The transformation addressed major usability flaws that had caused 40% user dropouts, ultimately raising the product’s acceptance score to 100%. The collaboration also included training Trezi’s internal team to build long-term capability in user-centered design.
• For Agam, the work involved designing the Stakeholders App, which provided business owners with a seamless overview of organisational data such as attendance, admissions, exams, revenues, and fee status. This consolidated view streamlined administrative processes and supported faster, more informed decision-making across the organisation.
• With Walkfin, a fintech platform supporting MSMEs through an invoice discounting model, the focus was on creating the end-to-end experience for its lending ecosystem. Deliverables included the dashboard for loan administration and Android/iOS applications for loan application, documentation, and approval workflows—enabling more efficient and transparent financial access for small businesses.

Aug 2018 – Present · 7 yrs 7 mos · Bengaluru, Karnataka, India

• Spearheaded Product, Technology & Strategy for Designerrs Academy’s B2C and B2B training programs with focus on simulated learning pedagogy.
• Designed and delivered training programs with global enterprises including Ericsson, Cyient, Smartvizx, Edelweiss, and others.
• Built a first-of-its-kind LMS tailored for designers featuring Qualitative, mentor-led feedback loopsGlobal mentor network with experts.
• Trained 5,000+ learners across 17+ design learning spaces in India and expanded reach to 15+ countries worldwide.
• Pioneered curriculum innovation in 2D UX/UI Design, AR/VR/XR Interfaces, Voice-based Interfaces – among the first in India.
• Scaled revenues to USD 1M+ across in a bootstrapped format.
• Established a strong ecosystem bridging academia, industry, and future design technologies.

Feb 2018 – Aug 2018 · 6 mos

• Created UX paradigms for flexible and foldable phones, shaping the future of next-gen device interactions.
• Developed design principles & usability guidelines for foldable ecosystems to ensure consistency, intuitiveness, and scalability across apps and services.
• Designed concepts, prototypes, and interaction models for the evolving category of foldable and multi-form-factor devices.
• Collaborated closely with product managers, hardware engineers, and research teams to integrate industrial design and software UX seamlessly.
• Explored new interaction patterns (multi-windowing, app continuity, split-screen behaviors, adaptive UIs) tailored to foldable devices.
• Conducted user research and usability studies to validate design hypotheses and refine user journeys for innovative hardware experiences.
• Played a key role in setting industry benchmarks for foldable device UX that influenced Samsung’s global product roadmap.

May 2016 – Jan 2018 · 1 yr 8 mos

• Created interaction design paradigms for futuristic devices, exploring new form factors, input methods, and digital experiences.
• Designed and executed UX strategy & end-to-end design for next-generation (NXT) interfaces, aligning with Samsung’s long-term innovation roadmap.
• Conducted user research, in-depth interviews, and stakeholder workshops to uncover insights and guide design decisions for cutting-edge technology experiences.
• Pioneered UX concepts for Virtual Reality (VR) – including immersive environments, intuitive navigation systems, and multi-modal interactions.
• Developed prototypes and proof-of-concepts to validate hypotheses and inspire product teams on emerging technologies.
• Collaborated cross-functionally with engineers, product managers, and global research teams to integrate new interaction paradigms into early-stage hardware and software explorations.
• Contributed to strategic design frameworks that informed Samsung’s global vision for future devices beyond conventional smartphones.

Feb 2016 – May 2016 · 3 mos · Bengaluru, Karnataka, India

• Redesigned the Web Application and Android App to enhance usability and overall user experience.
• Improved the information architecture of data-heavy pages such as product detail, look detail, and checkout, making navigation more intuitive.
• Optimized the checkout experience through user testing and design enhancements, increasing order conversion rates by 15% and boosting daily orders.
• Reduced drop-off rates by 10% across the user journey through research-driven design improvements and iterative UX refinements.
• Simplified user profiles and overflow menus, streamlining the interface and improving accessibility of key features.
• Introduced gamified challenges to drive engagement, encouraging repeat usage and fostering a stronger sense of community on the platform.

Jun 2015 – Jan 2016 · 7 mos · Greater Bengaluru Area

• Enhanced the user experience through innovative VR and interactive media products in the real estate sector.
• Conducted user interviews, on-site visits, and contextual research to understand user needs, behaviors, and pain points.
• Designed and launched Purview, a virtual reality (VR) tool that allowed home buyers to explore neighborhoods, view amenities and infrastructure, and visualize future development plans.
• Collaborated closely with developers, product managers, and marketing teams to align product outcomes with business goals and user expectations.
• Contributed to the overall UX strategy by creating personas, wireframes, prototypes, and running usability testing to validate and optimize designs.
• Leveraged user research, data analysis, and design thinking to deliver impactful solutions that redefined the property discovery and buying experience.

Oct 2012 – Sep 2013 · 11 mos · Greater London, England, United Kingdom · On-site

• Created comprehensive design documentation detailing specifications, requirements, and system functionalities for large-scale financial projects.
• Derived use cases by analyzing business processes, system requirements, and user needs, ensuring coverage of all critical scenarios.
• Designed information architecture to optimize usability and navigation, including user flows, wireframes, and intuitive interface structures.
• Contributed to security architecture by assessing risks, defining access controls, and recommending encryption protocols to safeguard sensitive financial data.
• Conducted security assessments to ensure compliance with regulatory standards and protect organizational information assets.
• Collaborated with business analysts, developers, project managers, and security specialists to align solutions with business goals and industry best practices.

Aug 2010 – Sep 2012 · 2 yrs 1 mo · Gurugram, Haryana, India · On-site

• Developed, enhanced, and maintained UI features and components for enterprise-scale applications.
• Built interactive and responsive interfaces using HTML, CSS, and JavaScript, ensuring adherence to design standards and pixel-perfect implementation.
• Collaborated with design and development teams to translate wireframes and mockups into functional user interfaces.
• Implemented feature enhancements based on user feedback and business requirements, improving usability and performance.
• Customized JSF (JavaServer Faces) Taglibrary to create tailored UI components and behaviors for project-specific needs.
• Conducted unit testing and defect resolution to ensure reliability, performance, and smooth functionality of UI elements.