Anubhav Singh

Backend Engineer

Gurugram, Haryana, India1 yr 9 mos experience

Highly Stable

Key Highlights

Strong foundation in Computer Networking and Security.
Passionate about Cloud Computing and emerging technologies.
Proven ability to mentor and lead junior engineers.

Stackforce AI infers this person is a Network Security Engineer with a focus on Cloud Computing technologies.

Contact

anubhav.s1020@gmail.com LinkedIn

Skills

Core Skills

Network SecurityAdvanced TroubleshootingCisco Identity Services Engine (ise)

Other Skills

802.1xCase Reviews & FeedbacksComplex KeywordsComputer NetworkingEAP-TLSEscalations ManagementLDAPMABPEAPRADIUSSAMLTACACS+Technical Mentorship

About

I am a 'Cloud Enthusiast' and I seek to build my professional career in Cloud Computing domain. I completed my B.Tech in Computer Science from Medi-Caps University, Indore (M.P). I am currently working as a Network Engineer at Capgemini. Am learning relevant skills and new technologies which would help me grow in my career. I have started of with learning Linux and its different distributions. I am then trying to get certified in CCNA and other Networking related certifications. I posses a good in-depth knowledge of Computer Networks, Database Management Systems (DBMS) and Operating Systems. I am really passionate & excited about Cloud and its ever evolving technology. I love to meet new people and work together as a Team on projects, to deliver the best :)

Experience

Capgemini engineering

2 roles

L2 Escalation Engineer

Sep 2025 – Present · 6 mos · Gurugram, Haryana, India · Hybrid

Advanced Troubleshooting & Escalation Handling:
Serving as the point of escalation for L1 support engineers.
Handling complex customer cases related to Cisco ISE, RADIUS, TACACS+, LDAP, Active Directory integrations, PKI, SAML, OAuth, and certificate-based authentication.
Performing deep-dive packet analysis, log reviews, and replication of customer environments in lab setups.
Customer Interaction & Case Management:
Engagement with customers (via email, Webex, or phone) to gather diagnostics, explain findings, and drive resolution.
Managing high-severity (P1/P2) cases and working under SLA pressure.
Documenting detailed RCA (Root Cause Analysis) and preventive recommendations.
Collaboration with Engineering Teams:
Partnering with Cisco’s development and escalation teams (L3/BU) to resolve Cisco ISE defects or undocumented behaviors.
Providing feedback to engineering for product improvements and bug fixes.
Knowledge Development & Mentoring:
Mentoring and assisting L1 engineers by conducting case reviews and knowledge transfer sessions.

Advanced TroubleshootingEscalations ManagementCisco Identity Services Engine (ISE)RADIUSTACACS+LDAP+3

Network Security Engineer

Jun 2024 – Present · 1 yr 9 mos · Gurugram, Haryana, India · Hybrid

Working extensively on Cisco Identity Services Engine (ISE), which involves Personas, Deployment in live production, Version Upgrades, Patch Installation, Hot Fixes and Troubleshooting.
Also involves Configuration and Integration of MDM and other 3rd party Authentication Radius Servers, AD, Okta and Intune
Resolving Issues regarding ISE Posture, Profiling, Compliance, Guest Access and BYOD.
Also working over protocols like 802.1x, MAB, RADIUS, TACACS+, EAP-TLS and PEAP, LDAP, SAML.

Cisco Identity Services Engine (ISE)802.1xMABRADIUSTACACS+EAP-TLS+4