Mar 2020 – Present · 6 yrs · Dubai, United Arab Emirates · On-site

• Led the product strategy and roadmap for seller assistance tools which handled 300 million unique interactions across 150K+ unique sellers
• Launched reconciliation of 4B$ of financial transactions and saved 8000 manual hours / year by building automated accounting and payments system for Europe Last mile vendors by defining the product specification ,vendor onboarding strategy and go to market
• Led development of FX(Foreign Exchange) capability to support cross border financial transactions use-cases across 20+ tech teams , 4 designers which increased accounting automation coverage by 15 %
• Ideated 3 year roadmap , Led the onboarding of 50 clients onto invoice validation product(SAAS product) which led to a saving of 80 MM$
• Led the implementation of Chatbot creational platform across 30+ tech teams which saw 1MM+ unique impressions and adoption across 150+ K sellers performing 450K+ HVA(High Value Actions) which led to ~30 % decrease in seller cases by defining requirements , user persons and launch strategy
• Reduced platform communication cost by 40% by enabling new communication channels such as Whatsapp , Wechat
• Redesigned seller registration workflow which contributed to an increase of 20% seller registrations by revamping the existing
• UX
• Built and streamline financial reporting dashboards for finance teams which led to a saving of 200 manual hours / month
• Reduced the coaching time by 70% and increased accuracy of operations team by 12% by building a performance coach ; Owned the product strategy , requirement , customer research and go to market strategy
• Developed training platform called Q Train for training amazon go operations to reduce onboarding time by 40%

Sep 2019 – Apr 2020 · 7 mos · Noida, Uttar Pradesh, India

• Define product strategy & road-map for POS product and led a team of 3 SDE and 2 UI/UX
• Revamped promotions user experience(UX) to simplify promotion creation user flow which lead to an increase of 30% in M2M promotions creations
• Developed auto-enable promotions which led to 90% increase in promotions generated using linear regression machine learning technique
• Improved user conversion from install to signup by 21% and from signup to purchase by 15% by enabling regional languages
• Automated the process of generating page 0 KPIs and insights for marketing campaigns which led to a decrease of 30 % time to generate insights
• Reduced bugs in POS micro service by 40% by introducing good practices such as Unit Test
• Responsible for integrating React UMF (unified merchant flow) inside the main customer paytm android app which led a decrease of release time by 30 %
• Re-architected POS and payment micro-service to reduce the P90 API latency by 80%
• Led the customer research by leveraging a team of 3 UX researchers and mentored APM and PM
• Tech Stack: Python, Redis, Flask, Java, Spring Boot, Junit, Pytest, RabbitMQ, Mockito, Kafka, Machine Learning Libraries such as Sklearn

Sep 2018 – Sep 2019 · 1 yr · Gurugram, Haryana, India

• Worked as Product Manager and Software Engineer for service provider buying
• Defined product requirements, user stories & success metrics for improving current catalogue product which increased conversion rate by 30%
• Ideated and Launched Product buying for the Service Providers which led to 30% increase in the revenue
• Designed and Launched the Auto ordering feature which had 80% adoption rate amongst service providers and saved 60 % time to place an order
• Developed the Product Recommendation and 1 step checkout which increased checkout rate by 40% three months ahead of plan
• Integrated 3PL APIs for different Logistics Partners and automated the process of manifesting which saved 20 man-hours / day
• Worked closely with marketing team to design and launch product buying campaigns to increase GMV by 15%
• Worked closely with Finance Team and automated Monthly Profit and Loss Calculation to save 300 man-hours / month
• Developed catalogue and payment micro services to deprecate shopify which reduce order drop off by 20%
• Acted as SCRUM master and mentored 3 people
• Tech Stack : NodeJs, Python , Kotlin , Android , MySql , MongoDB

Sep 2017 – Sep 2018 · 1 yr · Bengaluru, Karnataka, India · On-site

• Defined a product roadmap and ideated features for logistics product for udaan
• Integrated 3PL API and automated the process of logistics manifestation which led to increase of 20X M/M shipments; Owned
• user research , requirement definition and
• Led to a decrease of onboarding time by 60% by developing resource management tool
• Designed and Developed Live Tracking which led to a decrease of 23% of customer support tickets
• Achieved a 20% reduction in in-scan process timings by developing Fe app , Hub Console
• Created product strategy , go to market for logistics product roll out from 20 cities to 300 cities

Jun 2014 – Sep 2014 · 3 mos · New Delhi Area, India

• Google summer of code