May 2024 – Jul 2024 · 2 mos · Mumbai, Maharashtra, India · On-site

Jan 2024 – Mar 2024 · 2 mos · Remote · Remote

• Understanding the B2B product Zrowth & improving conversion rate after trial by showing most value through aha moments.
• Creating aha moments & prioritizing on basis of effort required and value generated.
• Established a detailed decision matrix to prioritize testing initiatives based on user feedback and performance metrics; enabled the team to focus on 12 high-impact features, resulting in improved product adoption rates.
• Plan of hypothesis testing (how to test, metrics & target, when to kill or double down)
• Aha moments for missed call text back feature.
• Researched competitive landscape and evaluated product consultancy demand across 30 businesses, establishing benchmarks that informed pricing strategies and contributed to a 25% increase in service adoption rates.
• Conducted an in-depth analysis of the onboarding process to identify key "aha moments" for enhancing user experience.
• Deep dive in user persona of product head/ product manager and their pain points.
• Study into product discovery, identifying customer pain points & opportunity solution trees
• Writeup on JourneyAI, Sensay, Superhuman AI.

Aug 2023 – Oct 2023 · 2 mos

Jan 2023 – Mar 2023 · 2 mos