Jul 2022 – Dec 2023 · 1 yr 5 mos · New Delhi, Delhi, India · Remote

• I am responsible for delivery of Fraud and Financial Crimes programs for BFSI customers
• across APAC region leveraging SAS products. I advise customers on how to best leverage
• solution capabilities to meet regulatory requirements.
• I have completed Certified Anti Money Laundering Specialist and Certified Global
• Sanctions Specialist certifications from ACAMS

Jan 2010 – Mar 2015 · 5 yrs 2 mos · Noida, Uttar Pradesh, India

• Multiple projects on Health Insurance Claim fraud, P&C Insurance Claim fraud, Anti Money laundering, Continuous Control Monitoring, Computer Assisted Audit Techniques

Feb 2009 – Nov 2009 · 9 mos · Gurugram, Haryana, India

• Managed a team of 8 resources. Responsible for stabilization of the process.
• The work consist of understanding business requirement, developing software requirements, creating timelines, goal settings, forecasting for better utilization for resources.
• The Company is involved in providing Recovery solutions to the Clients. The recovery solutions can be first party, 3rd Party, legal services, legal notices and phone recovery. The company also participates in cases of Credit Card fraud or Chargeback.
• Conducting Performance Appraisals and identifying talent for employee development.

Mar 2008 – Feb 2009 · 11 mos · Gurugram, Haryana, India

• Lead a team of 4 resources to US for transition of the process. Responsible for stabilization of the process.
• The work consist of understanding business requirement, developing software requirements, creating timelines, goal settings, forecasting for better utilization for resources.
• The process consisted of adhoc reporting, client profiling, advisor profiling, modeling for Client Acquisition and retention, Advisor retention etc.
• Conducting Performance Appraisals and identifying talent for employee development.

Jul 2007 – Mar 2008 · 8 mos · Gurugram, Haryana, India

• Lead a team of 3 resources to US for transition of the process. Responsible for stabilization of the process.
• The work consist of understanding business requirement, developing software requirements, creating timelines, goal settings, forecasting for better utilization for resources.
• Fraud Identification in HealthCare Insurance: - The provider, claim and clinical data was studied to identify the fraud patterns or criteria. These criteria were later applied on the transaction/claim data coming through the system. The criteria were tested and dollar saving was identified. The dollar savings were shared with the client. The business analyst, clients and technical team discussed the patterns. The patterns were then approved and regular reports were generated.
• Fraud Identification in HealthCare Insurance:- The providers which had fraudulent claims with dollar threshold of $100,000. These providers were identified as red flag providers. The red flag providers were regularly reported on 45 days. The providers, who have no fraudulent claims for 6 months, are then given yellow flags.

Jan 2005 – Jun 2007 · 2 yrs 5 mos

• worked for Marketing statistical analysis.
• marketing lead generation.
• working with a globally spread team and understanding requirements of culturally different markets