Jan 2013 – Present · 13 yrs 2 mos · Fresno, California Area

• Generate extensive growth and exceeded the organizational strategic plan.
• Design database systems to improve efficacy of product penetration and supply
• management.
• Provide international representation of companies looking to expand their market to other
• countries.
• Analyze market feasibility in order to identify viable potential target markets.
• Manage governmental organizational structure methodologies (Forms & Submissions) related
• to the company structure.
• Assist in the development of new budgets and evaluate current cash flows.
• Work with management to create and organize organizational structure aimed at improving
• synergies within the firm.

Jan 2010 – Jan 2013 · 3 yrs · Herndon, VA

• Marketed the Internal Medicine Group by managing referrals from insurance companies.
• Instrumental in enhancing revenue and income growth by more than 100% over two years.
• Achieved a 15% reduction in invoicing errors by assisting with the migration to Microsoft Access (invoicing system).
• Recognized for having doubled the regularly scheduled appointments over the past two years.
• Enhanced protocols to ensure customer payment.
• Developed a computerized system for tracking missed appointments, lab tests, and physicals.
• Collaborated with the team to manage appointments and oversee the hard-file workflow throughout the office.
• Print the Patient Schedule daily to give copies to the Medical Staff.
• Collected and organized faxes received for prescriptions, insurance, x-rays, lab tests, and results etc.
• Prioritized incoming documents, placing prescriptions at the top priority.
• Retrieved patient files based on daily priorities.
• While following HIPAA rules and regulations, communicate with patients about medical matters after receiving guidance from a physician regarding the content and purpose of the communication.

Feb 2008 – Jan 2010 · 1 yr 11 mos · Annandale, VA · On-site

• Served as the Vice President of a medical clinic that specializes in international travel medicine, vaccinations, physicals (including INS and Homeland Security), employment-related drug tests, and DNA tests.
• Implemented numerous beneficial changes and improvements to the business.
• Oversaw daily operations of the clinic.
• Approved capital budgeting decisions include project analyses related to the initial cash outflow, operating cash inflows, net present value, risk assessment, internal rate of return, and EBITDA margins.
• Implemented a robust consultative marketing program that achieved a 40% net increase in clients and a 60% rise in drug and alcohol tests.
• Managed $80,000 in monthly accounts receivable and payable, including hundreds of vendors customers).
• Managed the finances and budget, aiming to allocate resources and maintain suitable levels of operating inventory.
• Managed corporate budgets and customer service, leading to improved cost-profit ratios.
• Reduced risks and enhanced controls to ensure stability, efficiency, work capacity, and cost reduction across the organization.
• Managed business continuity (personnel, resources, technology, and environment).
• Coached, encouraged, and communicated with employees across all levels of the organization.
• Fostered collaboration and motivated employees to reach their goals.

Jan 1999 – Jan 2008 · 9 yrs · Washington D.C. Metro Area

• • Worked in the Asia and Americas Division in the International Trade Policy (ITP) Program in collaboration with people from FAS, other USDA agencies, the private sector, and foreign countries. As the desk officer for the Andean negotiations, I covered the daily trade policy developments in the Andean countries (Peru, Colombia, Ecuador, Venezuela, Bolivia, Argentina, Uruguay, and Paraguay).