Oct 2015 – Jul 2017 · 1 yr 9 mos · Mumbai Area, India · On-site

• Saavn provides a revolutionary streaming music service reinventing how people listen to and share music, in India and around the world.
• Responsibilities:
• 1. Managing Test cycle, Preparing Test strategy, Planning, and Executing Test plans (Agile Methodology).
• 2. Conducting Functional, Regression & UAT tests for Android, IOS & Windows based applications (Manual and Automated).
• 3. Maintaining Selenium based web application test suite(POM) using frameworks like TestNG/Junit.
• 4. Documenting / Reviewing test cases using bug management software.
• 5. Actively participating and contributing in Design , Bug Triage and OKRs meetings ensuring high quality and timely deliveries.
• 6. Managing and Coordinating fortnightly support for production deployments of new features and System upgrades.

Feb 2015 – Oct 2015 · 8 mos · Janakpuri, Delhi · On-site

• A startup aimed at revitalizing human interaction through mobile gaming. The games developed have a purpose - that of getting people to discover other like-minded people. The games provide a platform to demonstrate one’s real interests and passions and socially network “in the cloud”.
• Responsibilities :
• 1. Successfully managed multiple gaming and multimedia projects, consistently delivering on time and within budget.
• 2. Implemented Agile methodologies, resulting in a 20% improvement in project delivery times.
• 3. Conducted risk assessments and implemented mitigation strategies, reducing project risks by ~25%. 4. Collaborated with cross-functional teams to define project scopes, objectives, and deliverables.
• 5. Led a team of QA engineers, reducing post-release defects by 30%.
• 6. Developed and executed project-specific QA plans, ensuring alignment with project objectives.
• 7. Mentored and coached QA team members, fostering a culture of continuous improvement.
• 8. Preparing Test strategy, Planning & executing Test Plans (Agile Methodology).
• 9. Proposing quality initiatives for Effective Release notes documentation, Effective test plans & hence Improving test processes.
• 10. Collaborating with users and provide assistance with User Acceptance Testing

Oct 2013 – Jan 2015 · 1 yr 3 mos · Noida Area, India · On-site

• 1. Managing Projects through PV (Product Verification) , PR (Product readiness) till SRA (Shipment release approval)
• 2. Ensuring Quality Control for Products in Pre and Post launch phases
• Controlling & engaging in post launch Factory and Market issues to improve model Quality index
• Co working with R&D for cause & analysis, Implementation of solution
• Reducing defect fixing turn around time by closely working with all the stakeholders & providing all the necessary details, handsets, logs etc
• Implementing preventive measures to avoid similar cases in future & ensuring horizontal deployment
• 3. Designing & implementing test cases for Model Test Items
• To cover new features/implementations project basis
• Designing Functional, Application, Performance test cases as per market trend
• 4. Conducting effective defect causal & deriving corrective/preventive measures
• Pit stop meetings after every release with all supporting teams
• Discussing resolved, MCS, 3rd Party issues & further test approaches
• PR review meetings with R&D,PM Team to plan MR versions & current project status
• 5. Automating test items to reduce MH & increase regression test accuracy
• Encouraging use of developed applications for data filling tools, extensive call/sms/email/mms logs generating tools, throughput test tools, logs capturing tools
• 6. Preparing reports on various quality metrics of a product delivery like
• Defect Density Chart,Test Case Metric,Test Case Pass Rate
• 7. Responsible for individual team member's performance
• Designing KRA for individual team members
• Imparting trainings as per requirement [Process, Technical, Test items]
• Ensuring each member growth & smooth learning curve
• 8. Experience of co-working with Global teams located in South Korea, Vietnam, Srilanka etc to deliver Software product solutions launching in various part of world including Europe, South West & East Asia, Middle East etc

Jun 2013 – Oct 2013 · 4 mos · Noida Area, India · On-site

• 1. Ensuring and Controlling Quality Index to meet target of 2%, by ensuring maximum defect fixes & implementation of stable solution of issues reported from
• Market/Customer feedback
• RB Centre/Chipsets, PBAs
• LQV/OQC Issues
• Ensuring Horizontal Deployment [same chipset / cross chipset]
• Maintaining & sharing defect leakage to strengthen the process
• Managing User Trial Process
• Samsung internal employees [other dept] use testing models to monitor & gauge performance
• 2. Managing Test Case Management Team
• Initiating TCs updating process quarterly
• Ensuring revisions & addition of valid TCs with covering new implementations, Enhancing test coverage, Modifying test coverage
• 3. Managing client relationship with SIM Vendors & Operators
• Ensuring healthy relations ship with clients
• Maintaining NDAs
• Information Exchange over new functionalities & ensuring compatibility testing with models under testing, new sim profiles
• Ensuring timely Models UAP registrations
• Extended support for market issues leading quick analysis from client end
• 4. Designing and Implementing Tech Training Plans
• Intra and Inter Team Technical and Management trainings in collaboration with L&D department
• 5. Managing Internal Audits
• Validating test data/test status with internal portal & server
• Validating & Authenticity of data with current status [Binary Report, Attendance, MH Report, Inventory]
• 6. Stabilizing & creating processes for smooth functioning of different test teams.

Apr 2011 – May 2013 · 2 yrs 1 mo · Noida Area, India · On-site

• 1. Managed a portfolio of Android projects[Mobiles, Tablets, Gaming Applications], ensuring timely delivery, budget adherence, and client satisfaction.
• 2. Collaborated with cross-functional teams to define project scopes, objectives, and deliverables, ensuring alignment with business goals.
• 3. Conducted risk assessments and created mitigation strategies, reducing project risks. Facilitated regular team meetings and stakeholder communications, fostering transparency and productive collaboration.
• 4. Supervised and performed end user Mobile Application tests (Native apps and foreign apps) on 3G/2G samsung mobile phones with live network operators.
• 5. Managed a team of 24+ Engineers/Sr Engineers and contributed in testing of applications like Browsers (chrome/IE),Wi-Fi, Bluetooth, FM, GPS, Banking Applications, Mobile Tracker 2.0,Messaging, SNS, Voice & VOIP, Google Apps, Games, Camera, Gallery, alarm & INDIAs top 300 apps, network compatibility, field test sheets, exploratory testing and the Hardware reliability tests i.e Drive Test, Sound Test, FM Test, Wi-Fi Test, GPS Test, Battery life time test
• 6. Responsible for requirement analysis, Test case creation, Drafting Test Plans & Defining Test Strategies, Test Case Automation of new Test scenarios, Performance Test, Product mobility Test Plan and Strategies, Defect reports, Pre and Post launch Test Reports
• 7. Performed and Coached engineers on Compatibility & Performance Test execution of Samsung Phone with different OS, Platforms, and components constituting IOT networks over Samsung cloud platform including Mobile phones, Tablets, Smart Watches, Bluetooth devices, Wifi Routers, TV, Printers, various home appliances product.
• 8. Actively Involved in working & coaching engineers on different logging tools like QXDM (Qualcomm extensible diagnostic Monitor),BMTT, Log-Cat, Spy-tracer, Ntrace, RDX, Odin and diagnostic for measuring mobile-based RF performance

Apr 2008 – Mar 2011 · 2 yrs 11 mos · Noida Area, India · On-site

• 1. Expertise in handing Testing Assignments on Tablet PC, Windows and Android Phones
• 2. Carried out Software reliability tests which cover 3G testing, Exploratory testing of new features and the Hardware reliability tests which cover Drive Test, Sound Test, FM Test, Wi-Fi Test, GPS Test, Battery life time test
• 3. Responsible for handling Pre and Post-launch issues for Android Phones & Tablets by analyzing the FTR’s (Field Test Reports)
• 4. Conducted Network Compatibility tests with newly launched 3G infra for samsung mobiles in PAN India (South India/East India and North India)
• 5. Prelaunch Software Testing of mobile projects for its Telephony Network Protocol Testing including GSM, UMTS, 3G, 4G, LTE, Field Test, Drive Test, Network operator/Carrier SIM profile Test
• 6. Worked on multiple Automation Tools and Frameworks including FTAT, RAT, TA2L etc. Worked on many Carrier requirement and network software solutions
• 7. Responsible for Functional as well as non Function Test, Performance Test, UX verification, FOTA (Firmware Over The Air) upgrade test