Jul 2023 – Apr 2024 · 9 mos · San Francisco, California, United States · On-site

• Accomplishments:
• Achieved 121% of quota in H2 2023
• 162% of quota in January 2024
• 104% of quota in February 2024
• 115% of quota in March 2024
• Led the Northern region in % to plan:
• 171% in August 2023 (first month live)
• 162% in January 2024
• Sourced, qualified, and booked appointments to convert leads into referring members.
• Closed $1M in ACV (excluding ancillary services).
• Managed client interactions in Salesforce Engage, utilizing various communication channels to secure appointments and close deals.
• Proactively acquired new clients, forming partnerships with Chotto Matte & Samsung.
• Maintained strong client relationships through personalized follow-ups, building a solid referral base.
• Led monthly pre-planning and strategic outreach to generate qualified leads.

Sep 2020 – Mar 2021 · 6 mos · San Francisco Bay Area · On-site

• Assess guests' needs to provide customized, effective purchase and return solutions and support.
• Interact with guests to ensure a great guest experience in a manner that values guests' time.
• Provide technical product education by articulating the value and benefit of the product.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Collaborate with team members to ensure optimal guest experience and support store operations.

May 2019 – Aug 2019 · 3 mos · San Francisco Bay Area

• Perform administrative support tasks, such as proofreading, transcribing handwritten information, or using computers to work with pay records, invoices, balance sheets, or other documents.
• Greet persons entering the establishment, determine the nature and purpose of the visit, and direct or escort them to specific destinations.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
• Receive payment and record receipts for services.

Aug 2018 – Feb 2019 · 6 mos · San Francisco Bay Area

• Observe participants and inform them of corrective measures necessary for skill and strength improvement.
• Plan routines, choose appropriate music, and choose different movements for each set of muscles, depending on participants' capabilities and limitations.
• Explain and enforce safety rules and regulations governing sports, recreational activities, and the use of exercise equipment to young children and adults. (6-18)

Aug 2015 – May 2018 · 2 yrs 9 mos · San Francisco Bay Area

• Lead school-wide tours to prospective students/parents. Followed up visits with personal phone calls to parents, to answer any questions or concerns, about their visit.
• Visited neighboring grammar schools to explain my student experience and furthermore market the school to prospective students.
• Allowed prospective students to follow me during my daily schedule, to obtain the full experience and hospitality which the school offered.