Jul 2022 – Jun 2024 · 1 yr 11 mos · Toronto, Ontario, Canada

• Managed a portfolio of 400 families and served as their single POC for all financial planning needs
• Periodically reviewed financial goals and presented proposals for making advised changes in the investment portfolio
• Ensured tax efficient investment strategies are implemented to maximize after-tax returns, including utilizing tax deferred as well as tax sheltered accounts
• Helped clients manage their cash flow and plan for contingencies by utilizing credit instruments, thereby providing a holistic management of their financial lives
• Leveraged technical tools such as the CIBC proprietary goal planning software to identify pathways for ensuring the achievement of important financial goals
• Provided exceptional client service by ensuring a client-first approach and ensuring 100% NPS
• Liaised with other partners to deliver hyper-personalized financial solutions based on client goals

Dec 2019 – May 2022 · 2 yrs 5 mos · Gurgaon · Hybrid

• Created formal Investment Policy Statement (IPS) for all clients to put in place a structured investment management approach
• Analyzed client investment portfolio to identify pitfalls in the plan which would hinder their long term goals and expectations
• Articulated re-balancing advice to re-allocate investments between different asset classes including equity, debt, and alternatives
• Ensured alignment of the investment portfolio to the risk appetite for each client to avoid sudden shocks in case of market changes
• Presented economic outlook to clients based on market data from providers such as Bloomberg, Refinitiv, Thomson Eikon, Factset etc in order to deploy new investments
• Conducted ad-hoc due diligence on various investment products presented by clients to ascertain if it can be placed in their portfolio
• Collaborated with the product team in building the AI driven goal planning tool that helps users input their financial information and create customized goal based financial plans
• Ensured 95% client retention by delivering exceptional services to clients for all their investing needs

Sep 2017 – Nov 2019 · 2 yrs 2 mos · Panchkula, Haryana · On-site

• Led the project to increase operational efficiency by integrating the automated transaction processing software and onboarded all clients successfully
• Reduced transaction processing time from more than 1 hour to 10 minutes
• Created goal based financial plans for the clients to put in place a more structured investment approach and increased client retention
• Delivered Investor Awareness Programs for educating people about the importance of Financial Planning and Early Stage Investing
• Conducted research on existing and new mutual funds to determine if they are still in line with the firm’s investment philosophy
• Attended meetings to put forth concerns and discuss issues with leading professionals of the industry