Vikas Singh

Operations Associate

Bhopal, Madhya Pradesh, India0 mo experience

Key Highlights

Proficient in team management and process improvement.
Experienced in data visualization and reporting.
Strong background in client relations and performance management.

Stackforce AI infers this person is a skilled professional in the outsourcing/offshoring industry with expertise in team management and process optimization.

Contact

Skills

Core Skills

Process ImprovementTeam Management

Other Skills

AWSCRMClient RelationsConfluenceCritical ThinkingJiraL&DMicrosoft OfficePerformance ManagementPower BIReporting/AnalysisSalesforceService NowStaff PlanningTableau

About

A Competent Professional with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Team Management, Process Improvement, Critical Thinking, Performance Management, Client Relations, CRM, L&D, Staff Planning, and Reporting/Analysis of various data visualisation dashboard. Experienced with Salesforce, AWS, Jira, Microsoft Office, Confluence, Power BI, Tableau and Service Now. Strong Contact Centre Operations Professional with a Bachelor of Engineering degree from Rajiv Gandhi Prodyogiki Vishwavidyalaya.