Jun 2024 – Sep 2024 · 3 mos

• Tiger Global and Alpha Wave funded!
• Develop and execute product roadmaps that align with business goals
• Manage the product development lifecycle from ideation to launch and beyond
• Lead and mentor product management teams
• Conduct market research and competitor analysis to inform product decisions
• Ensure product quality and user satisfaction
• Translate business goals into actionable product strategies
• Identify and analyze market opportunities and threats
• Develop long-term product vision
• Lead cross-functional collaboration between product, marketing, engineering, and sales teams
• Track and measure product performance using data and analytics

Apr 2023 – Jun 2024 · 1 yr 2 mos

• Conduct user research and market analysis to identify customer needs and opportunities
• Define product vision, roadmap, and strategy aligned with business goals
• Collaborate with engineering, design, marketing, and sales to deliver high-quality products
• Develop product requirements and user stories
• Track product performance and iterate based on data and user feedback
• Manage product launches and go-to-market strategies

Oct 2021 – Mar 2023 · 1 yr 5 mos

• Blume Ventures funded!
• Establish and maintain business standards for customer journey through marketing, sales and customer success pipes
• Automate and standardise customer touch points across customer journey
• Prepare business and function wise dashboards
• Research and understanding tech landscape of B2B businesses
• Setting up Sales automation through CRM
• Setting up Marketing automation through
• Social Media Setup
• Marketing Automation platform
• Lead Generation platform
• Campaign and reach out management platform
• Setting up Customer Success automation through
• Project management tool
• Customer portal on help desk tools
• Knowledge base tool with customer portal
• Preparatory study on available tech products along with Product Development team

May 2021 – Oct 2021 · 5 mos · India

• Daloopa is an AI-driven startup on a mission to create trustworthy, accurate and faster enterprise data. We currently serve financial institutions, governments, enterprise data teams and more. Backed by Credit Suisse!
• Maintaining Customer Activation and Onboarding Pipeline
• Study Product feedback and work on improvement

Mar 2020 – Aug 2020 · 5 mos

• Structured customer acquisition and lead generation through channels.
• Structured and onboarded customers through third party alliances.
• Manage customer success activities and team set up.
• Pivoting the business from new business generation ideology to customer success and recurring revenue ideology

Feb 2019 – Mar 2020 · 1 yr 1 mo · Bangladesh

• Handled business development and market strategy for the entire product suite of SaaS and enterprise products - GSD, intelloCut and intelloBuy.
• Established third party partnerships and business relationships with technology evangelists for lead generation and customer acquisition.
• Structured Proof-Of-Concept strategy for all products helping sales and implementation teams to aid the clients identify benefits easily.
• Worked with customer success and implementation teams to achieve customer satisfaction.
• Structured Pre-Sales activities from lead generation through marketing activities to delivering technical product demo along with the sales team..
• Coached sales team on product demo delivery.
• Worked in India extensively for customer relations building a strong overlap with customer success and project delivery team.

Mar 2016 – Feb 2019 · 2 yrs 11 mos

• Generated revenue through acquisition of new clients with business turnover of USD 1 Mn - USD 1 Bn.
• Handled a strong pipeline across 5 geographies of India, Sri Lanka, Bangladesh, Jordan and Myanmar.
• Held close customer relationships delivering upselling opportunity.
• Managed a team of direct sales/presales members.
• Guided indirect team members for project delivery, customer success and marketing.
• Devised promotional and advertising plans with marketing team to enhance product positioning and set up partnership/sponsored events.
• Established the structure for empathy sales.
• Played a pivotal role in structuring complete sales reporting along with telemetry for the sales team.

Jun 2015 – Feb 2016 · 8 mos

• Handled digital and onsite event marketing activities in 10 countries for the lead generation and brand recall.
• Worked in product development and qa team.
• Handled complete marketing<>sales lead management process.
• Worked on implementation and proof-of-value strategy with project delivery team.

May 2014 – Aug 2014 · 3 mos · Bengaluru Area, India

• Worked on line layout ensuring 50% time reduction in garment cutting process.
• Worked on a material movement model as part of VSM between different floors ensuring safety, ease of movement and time reduction.
• Worked on establishing and updating training manual and tests for recruiting labor force on sewing floor.
• Developing cost effective work aids in cutting room ensuring time reduction and ease of job.