Jan 2019 – Mar 2022 · 3 yrs 2 mos · Mumbai Area, India · On-site

• As a Senior Product Designer at InterMiles, I've had the privilege of leading multiple consumer-focused projects from inception to execution. In this role, I've worked closely with cross-functional teams, including SVPs, VPs, Product Managers, Martech experts, Advanced Analytics professionals, and Marketing teams to drive innovation and enhance our members' experiences.
• Key Achievements:
• Hotel Booking Platform: Conceptualized, designed, and optimized the hotel booking platform, catering to a user base of over 10 million members.
• Flight Booking Platform for Business User: Spearheaded the conceptualization and design of the flight booking platform specifically tailored to meet the needs of our business travelers. This initiative focused on providing a convenient and efficient booking journey.
• Digistores Platform: Led the conceptualization, and design of the Digistores platform, exclusively designed for InterMiles members. This platform aimed to enhance the shopping experience and engagement for our loyal members.
• Affiliate Shop Platform: Successfully redesigned and optimized the Affiliate Shop platform, resulting in improved user engagement and conversion rates.
• Design System: Collaboratively co-created a comprehensive design system to ensure consistency and coherence across various platforms and products. This initiative contributed to a unified brand identity and enhanced user experience.

Apr 2015 – Jun 2018 · 3 yrs 2 mos · Gurgaon, India · On-site

• I founded OroDoc, a cloud-based Electronic Health Record (EHR) SaaS platform designed for progressive and community hospitals. I collaborated closely with investors, the business development team, design team, and engineering team to align our efforts with business objectives.
• Key Achievements:
• Secured Seed Investment: Successfully secured seed investment from an angel investor, laying the foundation for OroDoc's growth.
• Leadership: Led a dynamic, cross-functional team of 15 members, fostering a collaborative environment for innovation and success.
• Product Strategy: Focused on defining and executing a comprehensive product strategy and roadmap, encompassing Doctor appointment scheduling, AI-based Electronic Health Record, Patient communication tools, Pharmacy management, and Hospital Information System (HIS) applications, covering financial, clinical, and operational needs.
• Team Development: Built and mentored a talented design and engineering team, driving product development and ensuring high-quality solutions.
• Go-to-Market: Collaborated to co-create successful launch and go-to-market strategies, effectively introducing OroDoc to the healthcare industry.
• User Adoption: Onboarded over 50 hospitals and served more than 75,000 patients on our platform, demonstrating the impact of our solutions.
• Recognitions:
• OroDoc was recognized among the best startups in the healthcare domain at Web Summit Surge Alpha 2015.
• Finalist at Novatia 2016 at BITS - Pilani Goa Campus.
• Received the "Best Start-up from Ahmedabad" award at Startup India Rocks 2016.
• Selected to participate in the Global Summit in Paris 2016, showcasing our international presence.
• Part of a distinguished group of 300 Innovative Digital Health, eHealth, and mHealth startups in India, reflecting OroDoc's pioneering role in the industry.
• Proud member of the Startup India, FBStart, and Microsoft Bizspark startup programs, demonstrating our commitment to innovation and technology.

Apr 2014 – May 2014 · 1 mo · Bangalore

• Worked closely with founders and engineering team to define and lead the design process and creative vision for products—from idea generation, research, and concept sketches, through the development of the user experience and visual design.
• Conducted qualitative user research to understand the users requirements in the context in which they might use the mobile payment application.
• Lead all aspects of design for Android & IOS app, which enables users to pay real life merchant through smart phones.
• Partnered with developers to prototype and build cohesive user experience.

Jun 2013 – Sep 2017 · 4 yrs 3 mos · Gurgaon, Haryana, India

• As an independent Product Design Consultant, I provide product design strategy and user-centric design for my clients. I have worked with a wide variety of clients ranging from small businesses, brand new start-ups all the way up to fortune India 500 companies.
• Companies I have worked with: Tesseract-Mixed reality startup, Maruti Suzuki- Automobile manufacturer , Provenance Technologies-Education tech startup, Dineout-Table reservation startup

Sep 2012 – Jun 2013 · 9 mos · New Delhi Area, India

• Engaged with the founders, business development team and engineering team to achieve the established business goals.
• Conducted comparative research and stakeholder interviews to understand interaction model and user flow of diners.
• Devised a strategy for building a mobile app, leading to more efficient workflow for design and front-end development.
• Designed low & high fidelity mock-ups and wireframe for cross platform dashboard for restaurants to manage online booking.
• Designed and developed user friendly cross platform mobile app for diners to book their table instantly.
• Improved the information architecture, page layout, and aesthetics of the old website to decreased bounce rate.

Jun 2012 – Aug 2012 · 2 mos · Guwahati Area, India

• Explored different medium to provide mobile information. Designed a smart lighting to provide information to user based on mobile phone activity under the guidance of Prof. Keyur Sorathia
• Explored the field of Tangible User Interaction.
• Designed and developed android native app.
• Designed and developed functional hardware using arduino.

Jun 2010 – Jun 2010 · 0 mo · New Delhi Area, India

• successfully completed training on Networking technologies.