Swapnil Kharche

Business Development Executive

Pune, Maharashtra, India13 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in Salesforce Business Analysis and digital transformation.
Proficient in Agile methodologies for project management.
Strong background in healthcare and automotive domains.

Stackforce AI infers this person is a Salesforce Business Analyst with expertise in digital transformation across healthcare and automotive industries.

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Skills

Core Skills

Salesforce Business AnalysisAgile Project ManagementBusiness AnalysisProject Management

Other Skills

Agile MethodologiesAgile methodologiesAnalysisBRDsBusiness IntelligenceBusiness Intelligence (BI)Business PlanningBusiness RequirementsBusiness StrategyBusiness process designCRMCustomer Relationship Management (CRM)Customer satisfactionData AnalysisData cloud

About

Salesforce Business Analyst Expertise Experience and Focus • With a robust track record in Salesforce Business Analysis, I bring a wealth of expertise in digital transformation within diverse domains such as automotive, health science, and US taxation. • At Cognizant, my focus is on leveraging Sales Cloud and Service Cloud to enhance customer experiences and streamline business processes. Project Management Methodology • Agile project management forms the backbone of my approach to delivering IT projects with strong customer satisfaction. • Partnering closely with stakeholders, I prioritize product backlogs and support teams through comprehensive QA and regression testing, ensuring successful end-to-end delivery and continuous improvement in service delivery.

Experience

Cognizant

Manager - Salesforce Business Analyst

Feb 2022 – Present · 4 yrs 1 mo · Pune, Maharashtra, India · Hybrid

Sales CloudService CloudAgile project managementCustomer satisfactionSalesforce Business AnalysisAgile Project Management

Capgemini

Senior Business Analyst [SFDC]

Dec 2019 – Feb 2022 · 2 yrs 2 mos · Pune/Pimpri-Chinchwad Area

Extentia information technology

Business Analyst

Nov 2017 – Sep 2019 · 1 yr 10 mos · Pune, Maharashtra, India

Handled end to end delivery of health science project from requirement elicitation, documentation, designing business process using Approval Process, workflow rules, validation rules and process builder using Salesforce.com. Worked closely with Product Owner to prioritize the product backlog. Provide support to QA team during Sprint testing, regression testing, etc. Provided support to maintenance team.

Salesforce.comRequirement elicitationDocumentationBusiness process designQA supportSalesforce Business Analysis+1

Benchmark it solutions llc

Business Analyst

Sep 2013 – Jan 2017 · 3 yrs 4 mos · Pune Area, India

1. Interacting with international clients for Requirement Gathering using system analysis, documentation analysis, prototype, interview methods.
2. Created requirement documents like SRS/FRD, BRD. Good hands on experience on wireframe, process modelling diagrams like activity, Use Case, sequence, flowchart etc.
3. Project Planning and Execution in both Waterfall and Agile methodologies.
4. Performed the role as Scrum Master and facilities the scrum ceremonies like Sprint planning, daily standup, review and retrospective.
5. Acted as bridge between the internal team member and Business users.
6. Organize & Chair daily and weekly project calls with appropriate audience
7. Manage & document issues identified during the each stage of the project life cycle
8. Publish the project status to all stakeholders.