Nov 2022 – Feb 2023 · 3 mos

• Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
• Carefully documented over 100 pages in technical workflows and drafted style guides for education of newly hired employees.
• Incorporated review comments and corrections into existing documentation.
• Followed agency policies and editorial guidelines to craft thorough, well-written content.

Sep 2018 – Nov 2022 · 4 yrs 2 mos

• Promoted agency vision through announcements and communications reaching all 13,000 employees nationwide.
• Sought feedback from employees through surveys and questionnaires revealing 97% satisfaction with IT solutions over four-year period.
• Developed and maintained agency-first internal communication document sharing system increasing efficiency and communication.
• Planned and executed effective internal communications and engagement campaigns to educate employees about departmental initiatives.
• Recommended ways to increase employee engagement in departmental initiatives based on analysis of user data.
• Supported IT plans through development and implementation of internal and external communication strategies.

Nov 2014 – Sep 2018 · 3 yrs 10 mos

• Collaborated with speechwriting staff to draft over 30 speeches on behalf of agency leadership.
• Drafted press releases, media responses, and public service announcements.
• Managed media relations and campaigns to address public communications in crisis situations.
• Built and strengthened relationships with members of media to promote positive coverage.
• Analyzed data to assess performance of different statements, posts, and campaigns.
• Monitored and evaluated industry media coverage by managing social media platforms and contributing engaging content to range of industry publications.
• Developed brand media relations strategies that bolstered stakeholder awareness and knowledge.

Nov 2013 – May 2014 · 6 mos · Washington D.C. Metro Area

• Increased visibility for grassroots energy coalition by ghostwriting blogs, website materials, and social media posts.
• Secured over 20 high-value placements in traditional media outlets on behalf of high-profile government organization.
• Provided strategic corporate communication counsel during crisis for prominent technology services firm.

Oct 2012 – Mar 2020 · 7 yrs 5 mos · Washington D.C. Metro Area

• Delivered large group lectures ranging from 25 to 40 undergraduate students.
• Facilitated discussion on importance of personal narrative and art of storytelling to enrich communication.
• Led conversation on power and influence of social media to create change through advocacy.
• Maintained engaging and interesting lectures by combining different media.
• Guided class discussions to encourage debate and feedback among students.

Jun 2011 – Nov 2013 · 2 yrs 5 mos · Washington D.C. Metro Area

• Managed communication through department's four internal listservs nationwide ensuring 508 compliance.
• Drafted weekly metrics reports evaluating public impact of departmental initiatives.
• Spearheaded development of best practices for social media following cabinet-level audit.
• Composed daily reports documenting departmental media coverage.

Jun 2009 – Present · 16 yrs 9 mos · United States

• Present globally to corporations, government agencies, and nonprofit organizations on issues related to disability including ADA policy, and creating more inclusive workspaces focused on Diversity, Equity, Inclusion, and Access.
• Apply knowledge, skill, and understanding of advocacy alongside complexities of ADA to spur social change and create new public policy for corporations, government agencies, and nonprofit organizations.
• Advocacy work featured nationally in print, television, radio, and social media campaigns.
• Named "Top Voice in Disability Advocacy" on LinkedIn in 2022.

Sep 2000 – Present · 25 yrs 6 mos · Washington D.C. Metro Area

• Emphasizing both new and traditional media, Wild Pitch Media consults clients on various aspects of their organizational communication and branding. From research and audience targeting to message strategy and tactics, the firm empowers clients with the tools necessary to produce compelling result-oriented communication.