Kunal Jain

Founder

Gurgaon, Haryana, India23 yrs 9 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Founder of multiple innovative tech startups.
Expert in AI-driven automation and product development.
Proven track record in managing technology teams.

Stackforce AI infers this person is a SaaS and AI-driven product development expert with a strong focus on e-commerce and analytics.

Contact

Skills

Core Skills

Product DevelopmentData EngineeringSoftware DevelopmentGen AiAnalyticsE-commerceBusiness IntelligenceSaas

Other Skills

AI Driven AutomationAgile MethodologiesArchitectureArchitecturesBusiness AnalysisCRMChatbotCoachingComponent-based ArchitectureConversation IntelligenceConversational AICustomer Conversation AnalysisCustomer Relationship Management (CRM)DatabasesEnterprise Software

About

-- Experience of Software design and management in varied environment of startups and MNCs. -- Have combined experience of working with product as well as service companies. -- Overseeing the development, design, user interface, technology integration, and application architecture management. Responsible for managing technology teams from definition phase through implementation -- Owner of the system/solution/practice in terms of architecture, implementation, delivery, manageability and sustainability, catering to the strategic goal of organization like automation, operations outsourcing, process definition and implementation standards. Specialties: Software Development, Client Engagements, Technical Analyst.

Experience

23 yrs 9 mos

Total Experience

3 yrs 5 mos

Average Tenure

6 yrs

Current Experience

Odio

Founder

Apr 2020 – Present · 6 yrs · Gurugram, Haryana, India

ODIO is a Gen AI conversation intelligence platform that provides real-time agent guidance, coaching, summaries, Auto QA, and analytics for contact centers. It leverages a highly accurate LLM to analyze customer conversations, offering insights to boost revenue, enhance customer retention, and improve operational efficiency and compliance at scale.
Building what we love and passionate about

Gen AIConversation IntelligenceReal-time Agent GuidanceCoachingAnalytics

Ezia

Co Founder and CEO

Aug 2014 – Dec 2015 · 1 yr 4 mos · Gurgaon

Ezia is customer behavior intelligence and lead generation for hyperlocal SMB's. Ezia gathers information by providing various touch points to SMB's like mobile app, social media management tool, crm, customer engagement monitoring, marketing automation etc. and collates information to automate marketing and multiply sales.

Ezeiatech systems pvt ltd

Founder

Nov 2011 – Present · 14 yrs 5 mos · Gurugram, Haryana, India

Primarily focused on Data Engineering, Gen AI, Conversational AI, Chatbot, AI Driven Automation, Products Development, Outsourcing Software Development, Product Incubation, Optimisations and Open Source Technologies
Responsible for Research and Conceptualization / Evolution of enterprise and web products, Development of highly available e-commerce/e-learning/social media platform and solutions, Product Architecture, Product Development, Technology Selection, Software Development.
Managing end to end delivery of various products and applications and also building a highly motivated and performing team.

Data EngineeringGen AIConversational AIChatbotAI Driven AutomationProduct Development+4

Yatra online pvt ltd

Dev Manager

Dec 2008 – Nov 2011 · 2 yrs 11 mos

Building Component based e-Commerce site for handling searches and transactions. Ownership modules include Flights product, common checkout, payment portal, crosssell platform, discounting/promotional engine and user management. Single module interacts with all travel verticals (flight, hotel etc) handling transactions along with booking fulfillment flow.

E-commerceComponent-based ArchitectureTransaction ManagementSoftware Development