Faraz Ahmad

Business Development Manager

Delhi, India14 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

14+ years of experience in project management and analysis
Recognized with HCLTech's 'O5 Infinity Award' for 7 years
Expertise in IoT applications across multiple industries

Stackforce AI infers this person is a skilled Project Manager specializing in IoT solutions across manufacturing and healthcare sectors.

Contact

Skills

Core Skills

Product ManagementAgileProject ManagementBusiness AnalysisSap AdministrationDatabase Management

Other Skills

AWSAnalysisBusiness StrategyDev-Ops activitiesEffort estimationGoogle Cloud Platform (GCP)ITIL processesIncident managementIoT applicationsLean Six SigmaMachine learningMachine learning modelMarket ResearchMicrosoft AzureMicrosoft Excel

About

• Experienced Project Manager, Product Owner, Senior Business Analyst, and Scrum Master with 14+ years in the industry, including 10+ years in core roles. • Recognized with HCLTech's 'O5 Infinity Award' for top performance rating for 7 consecutive years. • Key Certifications: Professional Scrum Product Owner (PSPO2, PSPO1), Advanced Certified Scrum Product Owner (A-CSPO, CSPO), Certified Scrum Master (CSM) • Domain Experience: IoT enabled Manufacturing, Retail & CPG, Life Sciences and Healthcare • Prior experience working in Accenture & Infosys Limited. • Skills: Project Management, Product Lifecycle Management, Requirements Lifecycle Management, Agile, Scrum, Presales • Visa Status: Schengen Business Visa Holder till December 2026 PFA my Resume. I can be contacted at farazahmad1987@gmail.com.

Experience

Hcltech

2 roles

Business Manager

Jul 2022 – Present · 3 yrs 9 mos

Product Owner / Senior Business Analyst - Internet of Things (IoT)

Apr 2017 – Jun 2022 · 5 yrs 2 mos

Project 1 : Product Owner to build IoT applications for a leading client in food processing industry
o My responsibilities were requirement engineering from client, defining product backlog, prioritization, overseeing development stage, conducting sprint ceremonies & ensuring smooth delivery.
o Lead critical Dev-Ops activities like Onboarding of Plants & Machines on IoT Edge platform, centralized operations monitoring of infrastructure resources.
Project 2: Predictive maintenance solution of smart manufacturing machines for a leading diabetic healthcare firm
o Requirements engineering & Product backlog grooming in liaison with stakeholders
o Worked with UX expert to conceptualize the user interface prototype
o Performed multiple iterations of User Acceptance Testing and worked with team to get the defects solved on time
o Worked with data science team to build a machine learning model for predictive maintenance
o Gave solution demos to business, created manuals & trained the maintenance operator on usage of application. Ensured a smooth customer delivery.
Project 3: Business process transformation for a world leader in IoT connected lighting
o Key contributor to drive the transition by collaborating with multiple customer satisfaction teams & system experts
o Established a global customer remote operations center & scaled it to manage 65+ contracts/lighting sites
o Defined the ITIL processes for remote operations center activities.
o Learned IoT lighting applications & other tools, on-boarded them to C-ROC, created artefacts & trained the team. Led the operations of the team.
o Managing 5 lakhs+ IoT lights across different Connected Lighting System applications
o Leading a team of 5 Remote Support Engineers with focus on process improvement & operational efficiency

IoT applicationsRequirement engineeringProduct backlog managementDev-Ops activitiesUser Acceptance TestingMachine learning model+2

Accenture

Senior Business Analyst - Retail Execution Product @ Accenture

May 2015 – Apr 2017 · 1 yr 11 mos · Greater Bengaluru Area

Product Development for ‘Retail Execution & Direct Store Delivery’ activities of Consumer Package & Goods (CPG) companies
o Objective is to improve in-store strategies of CPG companies, to achieve their sales, delivery and merchandising goals
Key Responsibilities:
o Gather business & technical requirements in form of user stories for mobility & cloud version of product
o Responsible for optimization of requirements by identifying & resolving gaps in them during walkthrough sessions & later
o Coordinate with POs, user experience experts, solution architects, framework team & other SMEs about feasibility of solution
o As a mobility solution consultant, interact with salesforce backend teams’ analysts & POs, answer their questions, identify bottlenecks & do an elaborative analysis to achieve sync between mobility application features & backend functionalities
o Perform effort estimation & prioritization of requirements by doing a detailed As-Is Vs To-Be analysis of stated requirements
o Decompose business requirements to techno-functional use cases, workflow diagrams, release notes & other artifacts
o Coordinate with offshore development and testing teams for exact & timely replication of requirements
o Review the QA test scenarios & test cases to ensure all positive and negative scenarios are covered
o Responsible for giving demos to product management for the added features and getting sprint successfully passed
o Managing customization and configuration within SFDC from an administrator’s perspective & set up master data

User storiesRequirements optimizationMobility solutionsEffort estimationQA test scenariosBusiness Analysis+1

Ifb industries ltd

Summer Intern

Apr 2014 – May 2014 · 1 mo · India

Market research & Consumer Analysis to increase sales at IFB Outlets -Customer feedback about CSR’s’, Footfall Analysis, Conversion Ratio Analysis, Catchment Area Study, Area Mapping, Mystery Shopping ,Competitor Marketing Strategy, , Merchandising
Visited 40 customers(Existing & Loyal) & Surveyed 90 customers to understand the consumer choice, their behavior and perception about IFB Outlets & IFB Products to develop marketing strategy for IFB, Delhi
 Identified many potential markets having scope of channel expansion  Suggested & Implemented methods to improve business processes at IFB Outlets
 Organized 1 catchment activitiy which helped in lead generation & Increasing Brand awareness of IFB
 Executed various BTL activities to improve Awareness of Dishwasher & other products

Infosys

2 roles

SAP Basis Administrator

Promoted

Nov 2010 – May 2013 · 2 yrs 6 mos · Chandigarh, Chandigarh, India

Associated with Retail, CPG, Logistics & Life Sciences division and applied SQL queries & Web Intelligence tools for a US retailer that resulted in the overall savings in cost & effort
Performed SAP Basis and Business warehouse administration for a major multinational pharmaceutical client
Involved in client interfacing and reporting and managed highly critical SAP production systems by conducting incident, work order management & defect resolution
Performed critical Basis activities like system copy, client copy, oracle upgrade and support packs implementation
Re-engineered key shortcomings in existing project practices and contributed in optimization of quality
Done internal certifications in ITIL, SAP Basis L1, Incident & Service Desk Management, Retail & Store Management

SQLSAP BasisIncident managementSAP AdministrationDatabase Management

Infrastructure Management Services Support

Aug 2009 – Oct 2010 · 1 yr 2 mos · Chandigarh, Chandigarh, India

Associated with Retail, CPG, Logistics & Life Sciences division and applied SQL queries & Web Intelligence tools for a US retailer that resulted in the overall savings in cost & effort
Worked with Infrastructure Management Services horizontal & undertook shift lead responsibility of a five member team

SQLWeb Intelligence tools