Feb 2023 – Aug 2024 · 1 yr 6 mos · Bengaluru, Karnataka, India · On-site

• Setting up and steering a robust recruitment team to drive the complete spectrum of Talent Acquisition in Payments vertical.
• Devising talent acquisition strategies that focus on mid-senior level and leadership hiring for niche non-tech roles such as Product Manager, Program Manager, FP&A, Category lead, Sales Automation, GTM Strategy.
• Defining and leading org-wide projects to setup mechanism to capture industry insights & continuous improvement in talent benchmarking.
• Projects:
• Landscaping market for mapping competition placement in terms of pay-ranges, role titles etc.
• Steered the offer approval process for partnering TA team & brought in process improvement for the same by identifying errors and gaps.

Apr 2021 – Oct 2021 · 6 mos · Bengaluru, Karnataka, India · On-site

• Key Result Areas:
• Partnered with business leadership to fulfil hiring goals for corporate teams in Planning, Strategy Management, Corporate Development, Business Finance etc.
• End to end execution of the entire hiring deliverables. Effectively tailored the talent acquisition plans that supported and helped drive overall business growth.
• Closely collaborated with the business leaders to assess hiring needs, develop strategies and implement hiring plans. Also, ensured alignment of those plans with critical business metrics such as Diversity & CNPS.
• Projects :
• Owned the implementation of Candidate Net Promoter Score (CNPS) project to drive improvements in scores through coordination & collaboration with different business teams.
• Highlights :
• Appreciated for the potential to drive outcomes collaboratively & taking the CNPS score to a new benchmark.
• Seamless integration into the role during the transition time of the business to set records of hiring resources in the Planning team.

Aug 2018 – Apr 2021 · 2 yrs 8 mos · Greater Delhi Area · On-site

• Key Result Areas:
• Talent Strategy and Stakeholder Management: Worked with senior management in developing and driving the Talent Acquisition Strategy, with a focus on proactive candidate sourcing, that results in attracting and retaining a diverse pipeline of qualified candidates for all positions and maximize the return on investment
• Designed interview processes that are aligned with Lenskart’s vision and long-term strategy
• Talent Reporting and Analytics: Managing Recruitment Dashboard and sharing various weekly and monthly reports with the leadership team. Publishing and sharing periodic trackers/dashboards with the TA team and associated stakeholders.
• Highlights:
• Showcased excellent performance and caliber and was promoted to team lead role within a span of 6 months of
• joining
• Won Performer of the Quarter recognition award in the initial 4 months of joining the organization; credited for quick TAT in closing unique posi9ons
• Awarded and recognized as the performer of the quarter for corporate functions and delivering excellent performance (fulfilled requisitions at a lightning speed); Received appreciation & recognition for team members under quick TAT & closures by demonstrating strong leadership skills (Mountain Mover Award)

Sep 2012 – Aug 2018 · 5 yrs 11 mos · Noida, Uttar Pradesh, India

• Key Deliverables (April’15-Present) : Manager HR/ Talent Acquisition Specialist
•  End to End Strategic Hiring at Middle & Senior levels across business verticals. Ensuring manning as per the targeted monthly manpower plan.
•  Focus on hiring for positions with non-technical requirements. Domains of work include – Content, Operations, Customer Service, Training & Quality and Sales.
•  Managing the hiring closures within designated TATs.
•  Ensuring high quality of hiring & ensuring right mix of hiring from various recruitment sources such as job portals, campuses, referral programs, head hunting, social networking and professional networking.
• Key Deliverables (Sept’12- March’15) : Sr. Executive / Asst. Manager HR
•  Hiring at middle & entry levels across business verticals. Ensuring manning as per the targeted monthly manpower plan.
•  Focus on hiring for positions in work streams of Sales & Operations.
•  Organising and conducting in-house hiring drives and campus hiring drives.
•  Preparing job descriptions and participated in job analysis in consultation with associated business stakeholders.
•  Co-own the on-boarding of the new recruits along with the on-boarding team to ensure smooth on-boarding process for entry level recruits

Jul 2011 – Jul 2012 · 1 yr · Greater Delhi Area

• Role
•  Managing service executive level hiring.
•  Conduct hiring for candidates across different performance levels with definite skill sets required in Customer Care, BFSI and Finance & Accounting amongst others.
•  Screening resumes, conducting various round of interview at different levels evaluating the same as a part of the selection process. Conducted “Voice auditions” to assess an applicant’s “telephone personality”.(VERSANT AUDITIONS)
•  Performing background verification of selected candidates through an applied software
•  Post the selection of the candidate, negotiating salaries and rolling out the offer letter
• Key Deliverables
•  Working to ensure high participation and maximize the percentage of candidate buy-in.
•  Ensuring achievement recruitment targets set by the company.