A

Aditya Raj

Operations Associate

Noida, Uttar Pradesh, India6 yrs 5 mos experience

Key Highlights

Experienced in data analytics and benefits administration.
Strong background in customer relationship management.
Proficient in qualitative research and survey administration.

Stackforce AI infers this person is a Data Analytics and Customer Experience professional in the B2B services sector.

Contact

Skills

Core Skills

Data AnalyticsQualitative ResearchBenefits Administration

Other Skills

APACAccount ManagementAnalytical SkillsAnalyticsAttention to DetailBenefits ManagementCascading Style Sheets (CSS)CommunicationConsumer ServicesCustomer ExperienceCustomer Experience ManagementCustomer ManagementCustomer RetentionCustomer SatisfactionCustomer Service

About

I was born in Patna, Bihar, grew up in Patna, Bihar and went to school in Kendriya Vidyalaya, Patna. Done my graduation in commerce stream from Patna. I love to read and travel. I got a chance to begin my career in retail management a few years ago I was selected in Airtel as a post of customer relationship officer. Then I switched to another company in Patna that is Aayushee Media, then due to COVID I have to leave that job. Then in 2022 I got a chance to work with WIPRO.

Experience

6 yrs 5 mos

Total Experience

1 yr 8 mos

Average Tenure

1 yr 5 mos

Current Experience

Cognizant

Senior Process Analyst

Dec 2024 – Present · 1 yr 5 mos · Noida, Uttar Pradesh, India

Survey AdministrationQualitative ResearchEmailData AnalyticsShared ServicesVendor Management+7

Wipro

Benifit Ops. Administrator

Feb 2022 – Dec 2024 · 2 yrs 10 mos · Gurugram, Haryana, India

Survey AdministrationPayroll AdministrationQualitative ResearchAnalyticsEmailData Analytics+18

Ayushi media

Cashier

Jul 2019 – Aug 2020 · 1 yr 1 mo · Patna, Bihar, India

EnglishKey MetricsExcel DashboardsMicrosoft ExcelMicrosoft Office

Bharti airtel

Customer Relations Manager

May 2018 – Jun 2019 · 1 yr 1 mo

CommunicationEnglishExcel DashboardsMicrosoft ExcelAttention to DetailMicrosoft Office

Sony electronics

Service Coordinator

Sep 2016 – Nov 2016 · 2 mos · Patna, Bihar, India · On-site

EnglishKey Metrics

Education

College of Commerce

Bachelor of Commerce - BCom — Accounting

Jan 2014 – Jan 2017

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