Dec 2021 – Mar 2022 · 3 mos · Bangalore Urban, Karnataka, India · On-site

• . Develop and implement recruitment strategies to attract qualified candidates.
• Source candidates through various channels such as job portals, social
• media, networking, referrals, etc.
• Review resumes and applications, conduct initial screenings, and shortlist
• candidates.
• Negotiate offers and offer role out,
• Develop and implement an effective onboarding program for new hires.
• Conduct orientation sessions to familiarize new employees with company
• policies, procedures, and culture.
• Address employee concerns and grievances in a fair and timely manner.
• Implement performance management processes including goal setting,
• performance evaluations, and feedback sessions.
• Conduct salary surveys and analyze compensation trends to ensure
• competitiveness.
• Ensure compliance with employment laws and regulations.
• Handle HR-related documentation such as contracts, policies, and
• procedures.
• Stay updated on HR trends and best practices.
• Identify training needs and develop training programs to enhance employee
• skills and knowledge.
• Coordinate training sessions and workshops for employees
• Generate HR reports and analytics to track key metrics such as turnover
• rates, recruitment effectiveness, and employee satisfaction.
• Analyze data to identify trends and insights for decision-making.

Jan 2020 – Jul 2021 · 1 yr 6 mos · Bangalore Urban, Karnataka, India · On-site

• Spearheaded HR strategies at JRC Projects, leading to improved employee relations and streamlined processes.
• Developed and implemented HR policies to enhance employee experience
• Managed recruitment process and facilitated smooth department operations
• Coordinated with finance department for employee payments and final settlements

Mar 2017 – Sep 2019 · 2 yrs 6 mos · Bengaluru, Karnataka, India · On-site

• Provided comprehensive academic counselling and admissions support for Interior
• Designing PG and B.Sc. programs at Idea Worldwide Institute (CKC), and for Interior
• Designing and B.Sc. Science programs at Jain University.
• Successfully closed over 130+ admissions for Interior Designing courses and 70+
• admissions for B.Sc. Science programs, significantly contributing to overall enrolment growth
• in calendar year
• Counselled and enrolled both working professionals and undergraduate students, helping
• them choose suitable academic programs aligned with their career aspirations.
• Conducted personalized counseling sessions to explain course content, university benefits,
• and long-term career opportunities.
• Managed the entire admissions process including inquiries, follow-ups, documentation, fee
• collection, and onboarding.
• Maintained and updated student records, follow-up logs, and admission data using Google
• Sheets and Excel, ensuring accuracy and easy access to information.
• Collaborated with marketing and admissions teams to enhance lead conversion strategies
• and improve engagement rates.
• Consistently exceeded monthly and quarterly targets, while delivering a positive student
• experience throughout the enrollment journey.

Jan 2015 – Dec 2016 · 1 yr 11 mos · Bangalore Rural, Karnataka, India · On-site

• Oversee daily field operations to ensure smooth execution of project activities at the site.
• Supervise and guide field staff, volunteers, and contractors, ensuring work is completed
• effectively and on time.
• Conduct regular site inspections to monitor progress, quality of work, and adherence to
• project timelines.
• Act as a liaison between ground teams and project managers, ensuring clear
• communication and issue escalation when needed.
• Maintain accurate documentation and reports related to site activities, attendance, logistics,
• and resource utilization.
• Ensure compliance with safety protocols, community guidelines, and organizational
• standards at all times.
• Assist in training and mentoring junior staff, promoting skill development and a collaborative
• work culture.
• Address and resolve any on-site challenges, ensuring minimal disruption to project flow.
• Coordinate with local authorities, beneficiaries, and community members to build trust and
• ensure project acceptance.
• Support in budget monitoring and resource planning at the site level.

Mar 2014 – Dec 2014 · 9 mos · Bengaluru, Karnataka, India · On-site

• Managed general accounting activities including day-to-day Book Keeping and Petty Cash Management at GalaxE.Solutions in Bengaluru, India.
• Utilized Tally to update entries in the company's system and efficiently handled Accounts Receivable and Accounts Payable.

Dec 2012 – Feb 2014 · 1 yr 2 mos · Bengaluru, Karnataka, India · On-site

• Coordinating with field staff, vendors, and stakeholders to ensure timely implementation of
• project activities.
• Monitoring progress, resolving on-ground challenges, and maintaining quality standards
• across all interventions.
• Ensuring compliance with NGO protocols, safety measures, and donor requirements.
• Managing inventory, logistics, and documentation to support smooth operations.
• Providing regular updates and reports to senior management and contributing to planning

Oct 2007 – Oct 2012 · 5 yrs · Bengaluru, Karnataka, India

• Transitioned to AUS as SME to Learn Bank Reconciliation
• Bank reconciliation for St.george Bank(Westpac Bank).
• Handling of internal bank accounts such as Remote,Branch ATMs, OBwarrants,eftas.
• Ensuring exceptions are cleared with date & concerned person info.
• Reconciling daily bank activities.
• Worked with blocked invoice for SCM.
• Clearing the blocked invoices & sending them to AP team for payment.
• Calling client to esure that goods or services are received (GR).
• Doing a 2 way match to clear the block.

Oct 2006 – Aug 2007 · 10 mos · Bengaluru, Karnataka, India

• Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.
• Offered detailed US Mortgage advice to maintain client satisfaction and generate repeat business.
• Updated account information after every customer call for data accuracy.
• Contacted supervisor immediately when issues required escalation in effort to avoid lost revenue.
• Explained benefits and advantages of different product and service offerings to customers.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Documented conversations with customers to track requests, problems and solutions.

Feb 2006 – Sep 2006 · 7 mos · Bengaluru, Karnataka, India

• Offered detailed UK car insurance (Esure) advice to maintain client satisfaction and generate repeat business.
• Updated account information after every customer call for data accuracy.
• Explained benefits and advantages of different product and service offerings to customers.
• Informed customers of additional services, developing opportunities for sales revenue.
• Met and exceeded productivity targets by handling every interaction with top-notch customer service.
• Shared detailed information regarding options to help customers make decisions