Meghana Gowda

Operations Associate

Bengaluru, Karnataka, India7 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in Supply Chain Management with a focus on process improvement.
Proven track record in leading cross-functional teams.
Strong background in Agile Project Management and Product Development.

Stackforce AI infers this person is a Supply Chain Management professional with expertise in E-commerce and process optimization.

Contact

Skills

Core Skills

Agile Project ManagementProduct ManagementProject Management

Other Skills

Analytical SkillsArtificial Intelligence (AI)BudgetingBusiness AnalysisCommunicationCross-functional Team LeadershipCustomer ServiceInventory ManagementLarge Language Models (LLM)LeadershipLeadership DevelopmentLow-Code Development PlatformsMicrosoft ExcelMicrosoft OfficeNo-Code Development

About

Started my career as an intern in a start-up called Headout, continuously learning various Supply Chain related process collaborating with other cross-functional teams to improve the processes. Desire to excel in the domain of Supply Chain Management and to give the best of my skills to my organization by continuously taking up challenges that enhance organizational growth and development. Industry Expertise: E-commerce, Travel and Tourism

Experience

Headout

6 roles

Senior Programme Manager - Supply Operations

Promoted

Jan 2024 – Present · 2 yrs 2 mos

Agile Project ManagementStrategyBudgetingLarge Language Models (LLM)Leadership DevelopmentProject Delivery+7

Catalog Manager - Supply Operations

Promoted

Jul 2022 – Mar 2024 · 1 yr 8 mos

Agile Project ManagementLeadership DevelopmentProject DeliveryProject CoordinationProject PlanningProject Management

Senior Catalog Management Specialist - Supply Operations

Sep 2021 – Aug 2022 · 11 mos

Handling day-to-day volumes of all the assigned tasks as per the SOPs and ensuring the given deliverables are executed within SLAs.
Identifying and fixing process gaps, improvement opportunities, and use of small-scale automation, and technology to increase productivity/drive process simplification across catalog, content, and media teams

Agile Project ManagementProject Coordination

Catalog Management Analyst - Supply Operations

Jan 2021 – Jul 2022 · 1 yr 6 mos

Liaising with marketing teams to determine competitive pricing / promotional activities during high season for a category by forecasting its demand to ensure the sustainability of inventory and co-ordinate with merchandising teams to take the product live at a pre-decided TAT
Collaborating with cross-functional internal stakeholders like supply partner, and product teams to execute multiple-level projects.
Continuously working on process improvements through data-driven decisions.

Supply Chain Operations Senior Associate

Promoted

Apr 2019 – Dec 2020 · 1 yr 8 mos

Generated daily, weekly and monthly reports to provide stakeholders with actionable data and insights regarding current processing along with managing cataloging, inventory levels and process strategies to improve productivity, quality and customer service standards.
Hired and mentored interns/contract employees into the process.
Set up basic metrics for the department and worked on revamping the category frameworks to improve overall TAT of merchandising processes.
Collaborated to introduce Supply Partner Extranet dashboard which made the inventory management easy and less time consuming
Worked closely with Ops in decreasing the overall unfulfillment rates to nearly less than 1% and aiming to solve the fulfillment issues in real-time scenarios

Customer Experience : Operations Associate

Jul 2018 – Apr 2019 · 9 mos

Worked with leads in identifying problems faced by both Demand Ops and Customer Engagement while fulfilling the reservations
Handled Broadway reservations in an efficient way managing high volumes along with several other categories
Took over team's responsibility in the absence of floor managers and leads & made sure to put efficiencies in place
Revised confirmation vouchers and the email macros for various categories in order to provide best customer service