Kajal Jagga

Operations Associate

Gurugram, Haryana, India4 yrs 5 mos experience

Key Highlights

Over 4 years of experience in sales and operations.
Proven track record in client relationship management.
Led successful project launches contributing to revenue growth.

Stackforce AI infers this person is a Sales and Operations Specialist in the Healthcare sector.

Contact

kajaljagga1997@gmail.com LinkedIn

Skills

Core Skills

Operations ManagementBusiness DevelopmentClient Relationship ManagementSales GrowthSales OperationsCustomer Satisfaction

Other Skills

Analytical SkillsBrand DevelopmentCRMCommunicationCommunity BuildingData AnalysisE-CommerceEmotional IntelligenceFinancial AnalysisGoogle SheetsInside SalesInterpersonal SkillsLeadershipMarket ResearchMentoring

About

Hi, I’m Kajal 👋 With 4+ years of experience in sales,marketing & operations, I specialize in helping SMBs streamline processes, boost conversions, and grow sustainably. Currently working with Shiprocket, I’ve worked across sales funnels, client success, and strategic growth initiatives. I’m passionate about startups, small business growth, and creating content that inspires. 📩 Open to collaborations, side hustles, and growth talks. Let’s connect! On Kajaljagga1997@gmail.com

Experience

Shiprocket

Specialist

Sep 2024 – Present · 1 yr 6 mos · Gurugram, Haryana, India · On-site

Pristyn care

2 roles

Operations Lead

Jul 2023 – Sep 2024 · 1 yr 2 mos

Purchase ManagementQuality ControlProcurementTeam ManagementWorkforce ManagementGoogle Sheets+6

Lead Opeartions

May 2023 – Sep 2024 · 1 yr 4 mos

As Lead Operations in Gurugram, I developed and maintained client relationships, enhancing customer loyalty and driving sales revenue. I created and analyzed reports using CRM and Tableau to support decision-making. Additionally, I managed the complete order cycle, ensuring accurate and timely transaction processing. Through market research, I achieved a 15% increase in customer acquisition. I also led the launch and expansion of Pristyn MedX, contributing to significant revenue growth.

Client Relationship ManagementSales Growth