Rohit Prasad — Operations Associate

I’m a Shift Manager in Platform Operations (NOCC) at Akamai Technologies, where I lead real-time network operations for one of the world’s largest CDN infrastructures — spanning over 350,000 servers globally. With 6+ years of experience in real-time alerts, live troubleshooting, and platform reliability, I’ve driven continuous improvements in system uptime and reduced manual workload through automation and proactive alerting. My role involves direct coordination with global teams during critical events, ensuring shift performance, SLA adherence, and thorough root cause analysis. I hold a B.Tech in Computer Science from NIT Meghalaya and certifications in Red Hat (RHCSA/RHCE), Network Management, and Information Security. I’m currently pursuing an Executive MBA at SIBM Bengaluru (2023–25) to strengthen my leadership and strategic decision-making skills. I’m also exploring emerging AI technologies to understand how they can enhance operational decision-making, automate repetitive tasks, and accelerate the detection and resolution of critical network issues — all of which are increasingly vital in modern operations. I enjoy connecting with professionals who share an interest in platform reliability, automation, and scaling operational excellence across distributed systems. Key Skills: • Real-Time Network Operations (NOCC) • Incident & Escalation Management | Root Cause Analysis • Platform Reliability | Automation | MTTR Reduction • Linux/Windows Administration | Scripting (Shell/Perl) | Databases • Shift Leadership | Cross-Functional Collaboration | 24x7 Operations • Information Security & Compliance (NSE1/NSE2, RHCE, ISS v3.0) • Red Hat Enterprise Linux | Network Configuration & Troubleshooting

Stackforce AI infers this person is a Network Operations Specialist with expertise in CDN and platform reliability.

Location: Bengaluru North, Karnataka, India

Experience: 9 yrs 3 mos