Nov 2022 – Present · 3 yrs 4 mos · Bengaluru, Karnataka, India

Jan 2021 – Present · 5 yrs 2 mos · Bangalore Urban, Karnataka, India · On-site

• Founded and led MHS, a brand-building platform in Bangalore Urban, Karnataka, India.
• Developed innovative marketing strategies to boost brand awareness and product sales.
• Achieved significant results in building brand trust and increasing market presence.

Jan 2021 – Present · 5 yrs 2 mos · Bengaluru, Karnataka, India

Nov 2018 – Nov 2019 · 1 yr

• PaisaWapas specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition
• Sales & Business Development
• Long term Business Strategy
• Brand Relationships
• GTM and Marketing
• Strategic Alliances
• Product collaboration
• Operations and customer experience
• Service innovation
• Leadership & Team development

May 2016 – Nov 2018 · 2 yrs 6 mos · Bengaluru Area, India

• >Head Customer Acquisition and Key Accounts
• >Conversion of leads received through various marketing channels
• >Preparing short-term and long-term sales plan towards reaching the assigned goals
• >Consistently achieve revenue targets in line with team/organizational objectives
• >Proactively identifying cross-selling/up-selling opportunities with the existing clients
• >Identifying references through the existing customer base to increase the sales pipeline
• >Customer Relationship Management: Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction/feedback
• >Delivers and customizes client presentations on products & Services.
• Strategize revenue generation and deeper penetration into the account base.
• >Responsible for sales and deployment of Enterprise Xoxoday products like Enterprise portals for Employee, Channel and Consumer R&R and Loyalty.
• >Ensure effective bridging between internal teams to leverage the maximum reach and sales.
• >Inform and educate customers about product roadmaps.
• >Manage the inside sales team of around 5-8 sales executives and account managers
• >Suggest and implement improvements in the sales administration process
• >Coordinate department projects to meet deadlines
• >Report on sales metrics - sales target vs achieved, meetings, calls, emails and suggest improvements
• >Prepare monthly, quarterly and annual sales forecasts
• >Research and discover methods to increase customer engagement
• >Ensure sales, finance and legal policies and procedures are met

Aug 2015 – Jul 2016 · 11 mos

• "India's Largest Manufacturer of Industrial Explosives and Initiating Systems."
• Product: ERP Implementation for Explosive Unit (Agile methodology)
• I was the primary point of contact for both internal and external stakeholders during all phases of the implementation project to achieve defined success.
• Direct interaction with Managing director
• Manage the implementation team and all aspects of the project driving to a consolidated view point on process design and flow of the system. Holds teams accountable to ensure deadlines are promptly met.
• Manage multiple consultants, projects, and clients at the same time
• Facilitate project meetings and provide timely status updates
• Provide project management and oversight to client implementations
• Experience leading detailed requirements and specification activities
• Elicit requirements via interviews, document analysis, workshops, surveys, business process reviews, use cases, scenarios, business analysis, tasks, and workflow analysis
• Notify management of any issues or target-date dependencies
• Discern user requests from the client’s underlying, true business-function needs
• Analyze and evaluate information collected from multiple sources, resolve conflicts, and interpret and synthesize high-level information into details for general understanding
• Develop documented business requirements, functional requirements/specifications, interface requirements, data conversion requirements, implementation requirements, use cases, and design documentation

Jul 2012 – Jul 2015 · 3 yrs

• Business Analyst
• 1. Interact with the Management, QA Analyst, Database Architect and Technical teams to gain a clear understanding of existing system’s functionalities and processes. Conduct and facilitate JAD sessions to gather business requirements.
• 2. Perform gap analysis to verify the compatibility of new requirements with the existing functionalities.
• 3. Extensively study the existing system, and determine alternate and effective solutions to meet the requirements.
• 4. Develop process flows, activity diagrams, and use cases to depict the business processes.
• 5. Lead the design sessions and develop a user friendly and easy to use User Interface.
• 6. Migrate and redesign the existing security module for integration with the centralized security module.
• 7. Document the System Requirements Specification and the Interface Design Specification documents.
• 8. Successfully communicate the requirements and the design to offshore team and constantly interact with the development team to ensure requirements were incorporated into the design.
• Accomplishments
• Alliances 200+ National and International Project of Website Development and Software development.
• Developed organizational change management strategies. Example Company was working with only National client and we reach to the international client and agencies.