S

Sunpreet Singh

Growth Manager

Bengaluru, Karnataka, India5 yrs 10 mos experience

Key Highlights

  • Drove insurance revenue from ₹50L to ₹1.5Cr/month.
  • Improved health insurance funnel completion by 8%.
  • Doubled conversion rates through structured experiments.
Stackforce AI infers this person is a Fintech Product Manager with expertise in growth strategies and user engagement.

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Skills

Core Skills

Product StrategyGo-to-market

Other Skills

A/B TestingAnalytical SkillsBusiness GrowthC (Programming Language)ComplianceComputer VisionData AnalysisDecision-MakingFunnel OptimizationGrowth ManagementLeadershipLifecycle Campaigns (CleverTap)Microsoft OfficePRD/BRD WritingProduct Management

About

I’m a product & business professional currently driving growth for embedded insurance products at Paytm, with over 5 years of experience across product management, customer lifecycle strategy, data analysis, and go-to-market execution. At Paytm, I lead high-impact initiatives across 9 core payment journeys—embedding contextual insurance offerings by blending market research, user insights, and experimentation. I’ve worked closely with cross-functional teams to co-own the product roadmap, define GTM strategies, and optimize performance via funnel diagnostics, A/B testing, and customer segmentation. A few wins I’m proud of: Grew insurance penetration from ₹50L to ₹1.5Cr/month through product iterations & campaign targeting. Improved funnel completion by 8% in standalone health insurance journey by identifying and eliminating UX friction. Ran structured experiments (CTAs, copy, design) that doubled conversion rates and achieved 20% peak penetration. Collaborated with legal, finance, and compliance to ensure scalable, regulation-aligned launches. Prior to Paytm, I was a Product Analyst at VMock, where I helped shape the roadmap and enhance AI-driven career tools used by global universities. I also handled client launches and ran support process improvements that cut resolution times by ~20%. My foundation in Computer Science and an MBA from XLRI (Marketing & Ops) help me bridge the gap between tech, business, and user behavior. During my time at XLRI, I interned with BYJU’S and Nestlé, working on product analytics, KPI benchmarking, and primary research using tools like SPSS. Beyond work, I’m passionate about sports and leadership. I captained inter-B-school cricket tournaments, organized multi-sport events, and closed high-value sponsorship deals—all of which sharpened my people, planning, and hustle skills. Core Skills: Product Strategy, Roadmapping, SQL, A/B Testing, User Research, Funnel Optimization, Go-To-Market, Lifecycle Campaigns (CleverTap), Compliance, VOC, PRD/BRD Writing, Stakeholder Management

Experience

Paytm

Growth Manager

Jul 2023Sep 2025 · 2 yrs 2 mos · Bengaluru, Karnataka, India · On-site

  • 1. Executed strategy and execution of embedded insurance products based on user insights & market research across 9 core payment journeys (e.g., credit card bill payments), partnering with top insurance providers to launch contextual offerings
  • 2.Co-owned product roadmap by creating detailed BRDs and PRDs, aligning cross-functional teams to ensure smooth launches. Defined revenue projections & key product requirements to drive clear execution and stakeholder alignment
  • 3. Leveraged SQL to conduct full-funnel analysis on customer journey, identifying key drop-offs and behavioral patterns; tracked metrics like conversion rate, product penetration, and revenue impact to guide interventions - reduced funnel attrition by 30% and helped scale monthly revenue from ₹50 Lakhs to ₹1.5 Crores in 6 months
  • 4.Ran structured A/B experiments on product messaging, CTAs, and designs across embedded insurance journeys, doubling conversion rates and increasing product penetration from 5% to 10%, with peak performance reaching 20%
  • 5. Optimized standalone health insurance purchase journey by identifying user drop-offs and removing UX friction, leading to a 5% decrease in funnel abandonment and 8% increase in completed policy purchases
  • 6. Utilized CleverTap to segment users based on transactional behavior & multiple user properties, creating personalized campaigns achieving 7% CTR, increasing product awareness & optimizing user engagement
  • 7. Initiated growth initiatives by implementing retargeting strategies through CleverTap to re-engage dormant users, optimizing journey, achieved a 4.5% average CTR and 0.4% conversion rate, generating additional ₹4 Lakhs in monthly revenue
  • 8. Ensured accurate revenue tracking & seamless reconciliation with the finance team, while maintaining strong partner relationships. Collaborated with CST team to implement SOPs for fast query resolution & boosting customer satisfaction
Business GrowthGrowth ManagementProduct ManagementSQLA/B TestingUser Research+8

Alfahive inc.

Strategy Intern

Aug 2022Dec 2022 · 4 mos · Remote

  • Alfahive is a leader in Cyber Risk Automation and AI Engineering Services, offering innovative solutions to help businesses manage cyber risks efficiently. Through its RiskNest platform, Alfahive enables enterprises to measure, assess, and prioritize cyber risks, integrating AI-driven strategies to optimize security and operational efficiency across sectors like Fintech, Retail, Pharma, and Insurance.

Nestlé

Live Project Intern | Consumer Behavior

Jun 2022Sep 2022 · 3 mos · Remote

  • 1.Primary Market Research
  • Conducted primary market research using structured questionnaires and FGDs, collecting 100+ responses to analyze consumer behavior across retail formats and uncover key motivators.
  • 2.Persona Creation & Analysis
  • Created 4 personas using K-means cluster analysis in SPSS, providing actionable insights and personalized strategies to improve campaign efficiency and boost in-store engagement.

Byju's

Product Management Intern

Apr 2022Jun 2022 · 2 mos · Bengaluru, Karnataka, India

  • 1. JIRA Dashboard Management
  • Defined 7 epics, 25+ user stories, and subtasks to create and manage a JIRA dashboard, improving project tracking and communication across cross-functional teams.
  • 2.Performance Metrics & KPIs
  • Collaborated with the analytics team to benchmark 20+ performance metrics, identifying critical KPIs for guiding product optimization.
  • 3.SOP Development for Market Research
  • Developed SOPs for the 3rd party market research team to conduct pilot testing of a new product across 8+ locations with 800+ students.

Vmock

Business Analyst

Jun 2019Jun 2021 · 2 yrs · Gurgaon, India

  • 1.Market Research & Product Roadmap
  • Conducted market research and competitor analysis to prepare the product roadmap, enabling the development of a document parser with 85% accuracy in collaboration with 3 data scientists.
  • 2.Product Customizations & Launches
  • Led product customizations and launches for 50+ clients, ensuring quality control and alignment with client requirements.
  • 3.Customer Issue Resolution
  • Resolved 30+ customer issues weekly with an average TAT of 48 hours, identifying patterns to enhance product efficiency.

Wipro limited

Project Engineer

Aug 2018Jun 2019 · 10 mos · Kochi, Kerala, India

  • Cyber security and risk services

Cell propulsion

Intern

Jan 2018May 2018 · 4 mos · Bengaluru, Karnataka, India

Education

XLRI Delhi-NCR

Master of Business Administration - MBA — Business Management

Jun 2021Mar 2023

Thapar Institute of Engineering & Technology

Bachelor of Engineering (B.E.) — Computer Science

Jan 2014Jan 2018

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