John Luidens — AI Researcher

As a seasoned data scientist, data engineer, and analytics leader, I bring a unique blend of technical expertise, business acumen, and leadership skills to enable data-driven decision-making and innovation. With a strong foundation across many parts of the business, including pricing, product, billing, customer experience, data/analytics engineering, and data science teams at Farmers Insurance, coupled with graduate coursework in computer science, economics, and mathematics, I possess a keen analytical mindset, problem-solving abilities, and a talent for translating complex technical concepts to diverse stakeholders. Throughout my career, I have proficiently employed a wide range of tools and technologies, including SQL, Python, Spark, R, SAS, Power BI, Tableau, Git/GitHub, Snowflake, AWS, dbt, and many more. As a data scientist, I developed and deployed machine learning models in production, leveraging complex operational data to deliver actionable insights and streamline processes for my colleagues. As a data engineer, I built data pipelines adhering to best practices to support a large pool of stakeholders with high growth and profitability impact. My ability to work with data of all sizes and success creating user-friendly solutions have earned me accolades. In leadership roles as a billing and payments analytics manager and a data and analytics engineering manager, I have built and cultivated high-performing teams from the ground up. By fostering a culture of excellence and continuous improvement, I have driven significant impact across customer experience, cost management, product strategy, growth, and profitability. I have successfully owned and optimized data science and analytics engineering processes for a broad group of stakeholders, with responsibilities directly impacting billions of dollars in revenue and millions of customer interactions. Beyond my technical skills, I am known for my exceptional communication abilities, allowing me to translate clearly between technical and non-technical audiences. My strong interpersonal skills enable me to collaborate effectively with cross-functional teams, build lasting relationships, and drive alignment towards common goals. As a data scientist / engineer, I am passionate about leveraging leading techniques, technologies, and best practices to extract valuable insights from data and develop innovative solutions to complex business challenges.

Stackforce AI infers this person is a Data Science and Engineering expert in the Insurance industry.

Location: Grand Rapids, Michigan, United States

Experience: 13 yrs 8 mos

Skills

Data Science
Data Engineering
Data Analysis

Career Highlights

Led high-impact data science projects at Farmers Insurance.
Built and managed high-performing analytics teams.
Transformed complex data into actionable insights.

Work Experience

Farmers Insurance

Lead Data Scientist (1 yr 7 mos)

Senior Data Scientist (1 yr 10 mos)

Analytics Manager (3 yrs 10 mos)

Data and Analytics Manager (1 yr 11 mos)

Senior Data Analyst (1 yr 7 mos)

Data Analyst (2 yrs 11 mos)

Education

Master of Science - MS at Georgia Institute of Technology

B.A. Economics at Calvin University

John Luidens

AI Researcher

Grand Rapids, Michigan, United States13 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led high-impact data science projects at Farmers Insurance.
Built and managed high-performing analytics teams.
Transformed complex data into actionable insights.

Stackforce AI infers this person is a Data Science and Engineering expert in the Insurance industry.

Contact

john.luidens@gmail.com LinkedIn

Skills

Core Skills

Data ScienceData EngineeringData Analysis

Other Skills

AWSAnalyticsCoachingDatabasesEconomicsGeneral InsuranceInsuranceLeadershipMachine LearningManagementMicrosoft ExcelMicrosoft Power BIOral & Written Communication SkillsPeople ManagementProgramming

About

Experience

13 yrs 8 mos

Total Experience

13 yrs 8 mos

Average Tenure

13 yrs 8 mos

Current Experience

Farmers insurance

6 roles

Lead Data Scientist

Promoted

Sep 2024 – Present · 1 yr 7 mos · Grand Rapids, Michigan, United States

- Served as data science and analytics engineering lead delivering on several high impact projects, such as developing a data and modeling pipeline for unconstrained insurance models and consulting on ML Ops systems

Senior Data Scientist

Nov 2022 – Sep 2024 · 1 yr 10 mos · Grand Rapids, Michigan, United States

Built a data/analytics engineering pipeline to produce critical modeling datasets consistent with production data, championing the adoption of new tools like dbt (data build tool).
Led machine learning model deployment design and implementation on AWS.
Developed and deployed multiple models in production built on complex operational data, including a recommender engine and chat routing system, driving additional revenue and reducing costs.
Transformed imagery data to facilitate and optimize convolutional neural network models.
Engineered analytics solutions to automate complex processes and improve business decisions.
Translated complex topics and internal tools into user-friendly resources, empowering analytics teams.

ProgrammingPython (Programming Language)Data ScienceData AnalysisSQLData Engineering

Analytics Manager

Jan 2019 – Nov 2022 · 3 yrs 10 mos · Grand Rapids, Michigan, United States

Billing and customer experience analytics role at Farmers Insurance
Guided data-driven decision-making to ensure billing and payments incentives align with strategy.
Created a high-performing analytics team from the ground up, fostering a culture of excellence and innovation.
Created and deployed machine learning solutions, including a classification model that identifies billing-related contacts to call centers, enhancing customer experience and reducing costs.
Led the analytics efforts for a large-scale enterprise payments platform redesign, providing critical insights and guidance throughout the project lifecycle.
Enabled underutilized billing data to be leveraged throughout the rest of the organization.

ProgrammingPython (Programming Language)Data ScienceData AnalysisSQL

Data and Analytics Manager

Promoted

Jan 2017 – Dec 2018 · 1 yr 11 mos · Grand Rapids, Michigan, United States

Product, actuarial, and R&D analytics and data engineering role at Farmers Insurance
Guided data-driven decision-making to optimize growth and profitability in a multibillion dollar book.
Owned transformation, delivery, and reporting of all data used by product, actuarial, and R&D teams to manage products and develop predictive models.
Transformed scattered reporting into centralized portfolio of self-service reports and data-delivery apps.
Developed data and analytics talent and fostered a culture of collaboration, creativity, and efficiency.

ProgrammingPython (Programming Language)Data AnalysisSQLData Engineering

Senior Data Analyst

Promoted

May 2015 – Dec 2016 · 1 yr 7 mos · Grand Rapids, Michigan, United States

Data-oriented analytics role supporting Farmers Home products in established and newly launched books of business, including the engineering of complex datasets to support pricing and segmentation and mentoring junior colleagues.

ProgrammingPython (Programming Language)Data AnalysisSQL

Data Analyst

Jun 2012 – May 2015 · 2 yrs 11 mos · Grand Rapids, Michigan, United States

Data-oriented actuarial role, responsible for exposure management, financial forecasting, investment income modeling, catastrophe reserving, ratemaking for property products, and other analyses.

ProgrammingData AnalysisSQL