Ganesh Kumar

Software Engineer

Gurugram, Haryana, India1 yr 2 mos experience

Key Highlights

Recent BCA graduate pursuing MCA.
Seeking first opportunity in software development.
Strong foundation in technical support and troubleshooting.

Stackforce AI infers this person is a budding Software Engineer with a focus on technical support and software development.

Contact

Skills

Core Skills

Technical SupportCustomer Support

Other Skills

.NET FrameworkASP.NETApache IgniteBack-end OperationsBootstrap (Framework)C++Cascading Style Sheets (CSS)Cloud ApplicationsCloud ComputingComputer Application TrainingComputer Hardware TroubleshootingData AnalysisDatabase ToolsDeveloper ToolsDocumentation

About

my name is Ganesh complete my BCA in 2023. and pursuing my MCA (2023-2025). I finding the first opportunity in software development field for start my career in IT field.

Experience

Fresher

Jan 2024 – Present · 2 yrs 2 mos

Globiva

Technical Support Associate

Dec 2023 – Feb 2025 · 1 yr 2 mos

Customer Support: Respond to user inquiries via phone, email, or chat to assist with hardware, software, or network issues. Troubleshooting: Diagnose problems by analyzing technical issues and identifying solutions or workarounds. Documentation: Maintain records of user interactions, issues reported, and solutions provided for future reference. Installation and Configuration: Help users with the setup, installation, and configuration of software, applications, and devices.

Customer SupportTroubleshootingDocumentationInstallation and ConfigurationTechnical Support