Poonam Jain — Operations Associate
I’m a Fraud Analyst with experience in spotting and preventing high-risk transactions, especially in travel and online payments. With a background in commerce and an MBA in Marketing and HR, I use both data analysis and people skills to keep operations safe and efficient. In my previous role, I handled asset operations, improving processes and customer service. I also led digital marketing at Pranyas Development Foundation, where I boosted their online presence and guided the team with clear strategies. I’m certified in content marketing and communication, and always focused on learning and growing in every role I take on.
Stackforce AI infers this person is a Fraud Analyst with expertise in Fintech and Digital Marketing.
Location: Gurugram, Haryana, India
Experience: 5 yrs 2 mos
Skills
- Risk Management
- Banking Operations
- Customer Service
Career Highlights
- Expert in fraud detection and prevention.
- Strong background in banking operations and risk management.
- Proven track record in digital marketing strategies.
Work Experience
ICICI Bank
Assets operations manager (1 yr 9 mos)
Utkarsh Small Finance Bank
Customer Service Officer (1 yr 4 mos)
citylight entertainment
Campus Ambassador (1 mo)
releaseMyAd.com
Digital Marketing Intern (1 mo)
Flexfony Telco Pvt. Ltd
Social Media Influencer Intern (1 mo)
Raletta
Digital Marketing Intern (1 mo)
Pranyas Development Foundation
Head of Digital Marketing (3 yrs 5 mos)
Education
Master of Business Administration - MBA at Prestige Institute of Management & Research, Gwalior
Bachlour of commerce at GOVT. KAMLARAJA PG COLLEGE
