Surendra Kumar Sharma

Operations Associate

New Delhi, Delhi, India13 yrs 4 mos experience

Key Highlights

  • Over 13 years of experience in logistics and warehouse operations.
  • Expert in managing large-scale e-commerce fulfillment centers.
  • Proven track record in vendor management and inventory control.
Stackforce AI infers this person is a seasoned logistics and operations manager with expertise in e-commerce and supply chain management.

Contact

Skills

Core Skills

Warehouse OperationsLogistics ManagementWarehouse ManagementInventory ManagementOperations Management

Other Skills

B2CBusiness-to-Business (B2B)Customer ServiceCycle CountingDistributed Team ManagementDistribution Center OperationsDistribution LogisticsE-commerceE-commerce FulfillmentFast-Moving Consumer Goods (FMCG)Fleet ManagementFraud InvestigationsFreightGroceryHuman Resource Planning

About

Detail-oriented professional with 13+ years of experience and a proven knowledge of Plant Operations & B2B & B2C Warehouse Operations, Logistics & Transportation, Ecommerce & fulfillment, and workflow prioritization.

Experience

Agile ventures pvt. ltd.

Plant & Warehouse Manager

Aug 2021Dec 2023 · 2 yrs 4 mos · Gurgaon · On-site

  • Train, motivate, and supervise factory operations while adhering to all safety, performance, and environmental standards
  • Direct and ensure all production, quality control, and quality assurance processes are implemented to promote productivity, product quality, and company reputation
  • Manage and motivate employees to ensure job is accomplished efficiently
  • Conduct facility and equipment audits, and inspect product and process quality
  • Make regular trips to factory to oversee production, track performance, and solve problems
  • Manage and supervise all warehouse and shipping operations
  • Efficiently handling 16000 sq ft. B2C, B2B, & Ecommerce fulfillment Centre.
  • Efficiently handling prestigious account Amazon Seller Flex, Flipkart-Smart, Shopify, & other market place etc.
  • Handling overall operations First mile to last mile operations.
  • Team size handling 90 Peoples
  • Assigned responsibility of order processing, inventory management, stock taking, resolving queries related to internal and  external customers.
  • Involved in the stock management as per the order scheduling, Purchase order tracking, in-warding and Payment resolution of transporter as well as other vendors.
  • Monitoring the line of business including Transport, Vendor Management, Ecommerce : - Cosmetic, Beauty Products, Garments.
  • Involved in the Cycle Counting, Inward and outward of stock and resolving Compliances issues related to third party.
  • Monitoring and managing executive tasks, warehouse manpower scheduling, integrated customer service operation, training staff, security & commercial issues.
  • Assigned responsibility of stock replenishment support, vendor management, negotiation with Transporters for customer deliveries.
  • Controlling shrinkage & damages of Inventories from vendors & transporters.
  • Ensuring strict compliance to the Standard of Operating Procedures.
  • Accountable for sort out discrepancies received from vendors & customers.
Plant OperationsWarehouse OperationsInventory ManagementLogistics ManagementVendor ManagementOrder Processing+1

Quickshift

Warehouse Manager

Feb 2020Jun 2021 · 1 yr 4 mos · Delhi, India

  • Efficiently handling 20000 sq ft. B2C, B2B, & Ecommerce fulfillment Centre.
  • Efficiently handling prestigious account Amazon Seller Flex, Flipkart-Smart, Shopify, woocommerce & other market place etc.
  • Team size handling 10 members in team.
  • Assigned responsibility of order processing, inventory management, stock taking, resolving queries related to internal and external customers.
  • Involved in the stock management as per the order scheduling, Purchase order tracking, in-warding and Payment resolution of transporter as well as other vendors.
  • Monitoring the line of business including Transport, Vendor Management, Ecommerce : - Cosmetic, Beauty Products, Garments, Temperature maintained canned Foods & Gift Items
  • Involved in the Cycle Counting, Inward and outward of stock and resolving Compliances issues related to third party.
  • Monitoring and managing executive tasks, warehouse manpower scheduling, integrated customer service operation, training staff, security & commercial issues.
  • Assigned responsibility of stock replenishment support, vendor management, negotiation with Transporters for customer deliveries.
  • Conducting the profitability analysis, ERP support, margins maintenance etc.
  • Controlling shrinkage & damages of Inventories from vendors & transporters.
  • Ensuring strict compliance to the Standard of Operating Procedures.
  • Accountable for sort out discrepancies received from vendors & customers.
Warehouse ManagementInventory ManagementVendor ManagementOrder ProcessingCycle Counting

Alexis global pvt. ltd.

Operations Manager

Aug 2017Jan 2020 · 2 yrs 5 mos · Gurgaon, Haryana

  • Project Handling very prestigious our client “The Hero Groups of Companies – OMA LIVING PVT. LTD. home décor project.
  • Entrusted with the overall responsibility of managing covering a retail space of around 30000 sq ft.
  • Team size handling 80 members in team.
  • Assigned responsibility of order processing, inventory management, stock taking, resolving queries related to internal and external customers.
  • Involved in the stock management as per the order scheduling, Purchase order tracking, in-warding and Payment resolution of transporter as well as other vendors.
  • Monitoring the line of business including Transport, Vendor Management, Home Décor.
  • Involved in the Cycle Counting, Inward and outward of stock and resolving Compliances issues related to third party.
  • Monitoring and managing executive tasks, warehouse manpower scheduling, integrated customer service operation, training staff, security & commercial issues.
  • Assigned responsibility of stock replenishment support, vendor management, negotiation with Transporters for customer deliveries.
  • Conducting the profitability analysis, ERP support, margins maintenance etc.
  • Controlling shrinkage & damages of Inventories from vendors & transporters & penalizing in case of negligence and supervising the Inward & Outward of materials.
  • Ensuring strict compliance to the Standard of Operating Procedures.
  • Accountable for sort out discrepancies received from vendors & customers.
Operations ManagementInventory ManagementVendor ManagementOrder ProcessingCycle Counting

Safexpress private limited

Area Operations Manager

Apr 2015Jun 2017 · 2 yrs 2 mos · Delhi, India

  • Entrusted with the overall responsibility of managing Home Town covering a space of around 50000 sq ft with the projecting annual revenue of 300 crore.
  • Assigned responsibility of order processing, inventory management, stock taking, Vehicle Management and resolving queries related to internal and external customers.
  • Involved in the stock management as per the order scheduling, Order tracking, in-warding and Payment resolution of transporter as well as other
  • vendors.
  • Monitoring the line of business including Transport, E-Commerce Section, Furniture section, Consumer Durable & Electronics section.
  • Involved in the Cycle Counting, Inward and outward of stock and resolving Compliances issues related to third party.
  • Drive the loss preventions, monitor the all transactions, responsible for shrinkage, & fraud management.
  • Monitoring and managing executive tasks, warehouse manpower scheduling, integrated customer service operation, training staff, security &
  • commercial issues.
  • Assigned responsibility of stock replenishment support, vendor management, negotiation with Transporters for customer deliveries.
  • Conducting the profitability analysis, Propelite (ERP) support, margins maintenance etc.
  • Controlling shrinkage & damages of Inventories from vendors & transporters & penalizing in case of negligence and supervising the Inward & Outward of materials.
  • Ensuring strict compliance to the Standard of Operating Procedures.
  • Accountable for sort out discrepancies received from vendors & customers.
  • Accountable for Vendor Management, Their Bills, RTO Section, Pickup Section, Reverse Logistics Section, Fresh Delivery Section.
  • Handlng 50 Vehicles fleet with 80 persons teams size (3 Branch Managers, 3 Sr. Operations Executives, 24 Executives & Junior Staff, Along with 50 Associate Drivers). And Extra Task for Handling MIS Team, CRM Team, & Sales Team.
Operations ManagementInventory ManagementVendor ManagementOrder ProcessingCycle Counting

Vyona logistics private limited

Assistant Warehouse Manager

Jun 2012Apr 2015 · 2 yrs 10 mos · New Delhi Area, India

  • Entrusted with the overall responsibility of managing Home Town covering a retail space of around 80000 sq ft with the projecting annual revenue of 1000 crore.
  • Assigned responsibility of order processing, inventory management, stock taking, GIT closure and resolving queries related to internal and external customers.
  • Involved in the stock management as per the order scheduling, Purchase order tracking, in-warding and Payment resolution of transporter as well as other vendors.
  • Monitoring the line of business including Transport, FMCG, Grocery, Consumer Durable & Electronics section.
  • Responsible for managing Home Improvement section including Vegetables, Fruits, Meat and Cold Section etc.
  • Managing carpentry & home improvement accessories, Décor and General Merchandise & Furnishing section.
  • Involved in the Cycle Counting, Inward and outward of stock and resolving Compliances issues related to third party.
  • Monitoring and managing executive tasks, warehouse manpower scheduling, integrated customer service operation, training staff, security & commercial issues.
  • Assigned responsibility of stock replenishment support, vendor management, negotiation with Transporters for customer deliveries.
  • Conducting the profitability analysis, SAP support, margins maintenance etc.
  • Controlling shrinkage & damages of Inventories from vendors & transporters & penalizing in case of negligence and supervising the Inward & Outward of materials.
  • Ensuring strict compliance to the Standard of Operating Procedures.
  • Accountable for sort out discrepancies received from vendors & customers.
Warehouse ManagementInventory ManagementVendor ManagementOrder ProcessingCycle Counting

Smartvalue products and services ltd

Warehouse Executive

Mar 2010Jun 2012 · 2 yrs 3 mos · New Delhi Area, India

  • Responsible for Vendor Management.
  • Responsible for Stock Management.
  • Responsible for PFA (Prevention food of Act) or Putway right location.
  • Responsible for Manpower Management.
  • Responsible for all commercial activities.
  • Entrusted with the overall responsibility of managing Home Town covering a retail space of around 50000 sq ft with the projecting annual revenue of 300 crore.
  • Assigned responsibility of order processing, inventory management, stock taking, GRN closure and resolving queries related to internal and external customers.
  • Involved in the stock management as per the order scheduling, Purchase order tracking, in-warding and Payment resolution of transporter as well as other vendors.
  • Monitoring the line of business including Transport, FMCG,& Grocery
  • Involved in the Cycle Counting, Inward and outward of stock and resolving Compliances issues related to third party.
  • Monitoring and managing executive tasks, warehouse manpower scheduling, integrated customer service operation, training staff, security & commercial issues.
  • Assigned responsibility of stock replenishment support, vendor management, negotiation with Transporters for customer deliveries.
  • Conducting the profitability analysis, ERP support, margins maintenance etc.
  • Controlling shrinkage & damages of Inventories from vendors & transporters & penalizing in case of negligence and supervising the Inward & Outward of materials.
  • Ensuring strict compliance to the Standard of Operating Procedures.
  • Accountable for sort out discrepancies received from vendors & customers.
Vendor ManagementStock ManagementOrder ProcessingCycle CountingWarehouse OperationsInventory Management

Education

Delhi University

Bachelor of Commerce - BCom — Commerce

Jan 1999Jan 2002

Safeducate Pvt Ltd

One year certification in supply chain management and retail business

Jan 2015Jan 2016

F-Tech

One year Certification in web designing and applications — Computer and Information Sciences and Support Services

Jan 2000Jan 2001

Central Board of Secondary Education

12

Jan 1998Jan 1999

Central Board of Secondary Education

10 — General Studies

Jan 1995Jan 1996

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