shyam sunder — Operations Associate

Successfully launched the operations of Jaipur Region. Responsible for hiring and managing Service Providers, and handling customer relations. Acting as a middle-management role within the operations team. Manage and drive staffing plans, cost analysis, schedules, quality initiatives, process change initiatives, projects. Assist the top-management in developing operations strategy for effectively scaling the operations. optimize operations and effectively launch and implement various operations strategies for the company. Responsible for devising sourcing strategies, designing training modules and also for developing employee retention strategy. Directly/Indirectly manage a team of 50+ blue collar employees. Ability to evaluate and manage the resources and processes required for the successful completion of projects. Provide individual coaching feedback sessions and weekly one-on-ones that focus on improving customer satisfaction. Monitor real time service levels and schedule adherence.

Stackforce AI infers this person is a skilled operations manager in logistics and supply chain management.

Location: Jaipur, Rajasthan, India

Experience: 13 yrs