Shachendra Gupta

Operations Associate

Lucknow, Uttar Pradesh, India9 yrs 6 mos experience

Highly Stable

Key Highlights

Proven track record in reducing operational costs.
Expert in managing large-scale warehouse operations.
Skilled in strategic planning and process optimization.

Stackforce AI infers this person is a Logistics and Supply Chain Management expert with a focus on operational efficiency.

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Skills

Core Skills

Warehouse ManagementSupply Chain OperationLogistics Management

Other Skills

ABC inventory categorizationCost optimizationCustomer ServiceData analysisDemand management & ForecastingDistribution & LogisticsFinancial oversightFreight managementInbound & Outbound logistic operationKaizen initiativesLeadershipLean Six SigmaMarketingMetrics managementMicrosoft Excel

About

Experienced Logistics and Supply Chain Professional with a demonstrated history of managing large-scale warehouse operations and last-mile logistics. Skilled in inventory management, process optimization, team leadership, and strategic planning. Proven track record in reducing operational costs, improving efficiency, and achieving key performance metrics. MBA in Logistics & Supply Chain Management. Skills: Transportation, Distribution & Logistics, Route monitoring & Route planning, Warehouse management, Inventory management, Freight management Supply Chain operation, Demand management & Forecasting, Vendor Management Surveillance, Tracking & inspection, Inbound & Outbound logistic operation

Experience

Blinkit

Deputy Manager

Oct 2024 – Present · 1 yr 5 mos · Lucknow, Uttar Pradesh, India · On-site

Flipkart

2 roles

Department Manager

May 2022 – Oct 2024 · 2 yrs 5 mos

Managed end-to-end warehouse operations.
Reduced supply lead time through ABC inventory categorization and data analysis.
Ensured adherence to quality and efficiency to meet SLAs.
Drove Kaizen initiatives and ensured compliance with SOPs

Warehouse operationsABC inventory categorizationData analysisQuality adherenceKaizen initiativesWarehouse management+1

Assistant Manager

May 2021 – May 2022 · 1 yr

Overseeing Outbound operations for India's largest FC-MH (RDC-East Kolkata).
Ensured adherence to quality and efficiency to achieve the SLAs (IPP, Breaches, Recon).
Set targets and drive the Kaizen at regular intervals along with team members.
Ensure the system and operations level guidelines/SOPs are strictly adhered to at the facilities.
Take decisions on matters relating to the day-to-day operations within the assigned Business unit including the strategic planning of assets and the available resources.

Outbound operationsQuality adherenceKaizen initiativesSOP adherenceStrategic planningLogistics Management+1

Delhivery

Manager

Sep 2018 – May 2021 · 2 yrs 8 mos · Gorakhpur, Uttar Pradesh, India

Led a dynamic team of 33 Team Leads and Assistant Team Leads, overseeing operations across 15 Distribution Centers (DCs) and 1 Internal Processing Center (IPC) with a workforce of over 150 members.
Owned the end-to-end operations of Distribution Centers and Last Mile Logistics, focusing on infrastructure, people, and process management to ensure efficient service delivery.
Optimized cost, quality, and efficiency to achieve and exceed operations SLAs (Closure, FDDS, FDPS, Productivity).
Set performance targets and conducted regular reviews to ensure Distribution Center Teams met and surpassed objectives.
Built and maintained strong relationships with cross-functional business teams and key vendors, enhancing collaborative efforts and operational success.

Team leadershipOperations managementCost optimizationQuality managementVendor managementLogistics Management+1

Rivigo

Team Lead

Sep 2016 – Sep 2018 · 2 yrs · Jaipur, Rajasthan, India

Managed all pickup and delivery operations, ensuring timely and accurate service.
Led training and development programs for the operations team and delivery personnel, fostering skill enhancement and operational efficiency.
Maintained comprehensive reports and metrics, ensuring adherence to SOPs, RLPs, and company culture.
Achieved an impressive 90% same-day delivery rate before 3 PM and 100% pickup adherence, showcasing a commitment to service excellence.
Managed all billing processes, warehouse rent, vehicle bills, labor costs, and vendor expenses, ensuring accurate financial oversight and auditing overall cluster retail collections and petty cash.

Pickup and delivery operationsTraining and developmentFinancial oversightSOP adherenceMetrics managementLogistics Management+1