Karamjit shemar

CEO

Mumbai, Maharashtra, India14 yrs 3 mos experience
Highly Stable

Key Highlights

  • 16 years of experience in Retail Operations and Learning & Development.
  • Led training programs at Tim Hortons to enhance operational efficiency.
  • Expert in cross-functional collaboration and HR strategy development.
Stackforce AI infers this person is a Retail Operations and Learning & Development expert with extensive experience in the food and beverage industry.

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Skills

Other Skills

CookingCross-functional Problem SolvingCustomer SatisfactionCustomer ServiceFood Cost ManagementGeneral Problem SolvingInventory ControlInventory ManagementLabor ControlLabor ManagementMenu DevelopmentMicrosoft PowerPointMicrosoft WordMulti-unitNew Restaurant Openings

About

With a robust 16-year career spanning Retail Operations, Learning & Development, and Operations Excellence, I bring a wealth of experience from esteemed brands like Pizza Hut, KFC, Starbucks Coffee, and dynamic startups such as Blue Tokai and Third Wave Coffee Roasters. My professional journey has unfolded across diverse Indian cities, affording me a profound understanding of varied geographies and cultures. In my current role as the Deputy General Manager (DGM) of Training and Operations Excellence at Tim Hortons, I lead strategic initiatives to enhance overall operational efficiency and elevate the performance of our workforce. Leveraging 15 years of industry experience, I oversee the development, design and execution of comprehensive training programs, ensuring alignment with organizational goals. As a Sr. Manager - HR & Training at Licious, I orchestrate comprehensive HR strategies, policies, and training programs. I foster a culture of internal development, ensuring synergy across different business verticals. Simultaneously, my previous role as Operations Services Manager at Third Wave Coffee Roasters honed my skills in cross-functional liaison, planning, and event organization. As City Manager at Blue Tokai Coffee Roasters, I set priorities, fostering the right work culture and managing the region's financial performance. My tenure at Starbucks Coffee saw me excel in gathering customer feedback, implementing national promotions, and conducting performance reviews. Dedicated to professional development, I hold an MBA in HR, a B.A degree, and certifications in Personal Training, Sports Nutrition. I am a proactive, result-driven professional seeking managerial roles to leverage my expertise in Learning & Development, Retail Operations, and Operations Excellence. Connect with me for exciting opportunities and collaborations!

Experience

Third wave coffee

Training Head

Nov 2024Present · 1 yr 4 mos · India

  • Head of Training and Development driving leadership growth, skill enhancement and continuous learning through innovative strategies and impactful programs.

Tim hortons india

DGM- Training and Ops Excellence

Oct 2023Jan 2025 · 1 yr 3 mos · India · Hybrid

Licious

2 roles

Senior Manager - HR and Training

Promoted

Apr 2022Oct 2023 · 1 yr 6 mos

Learning And Development Specialist

Aug 2020May 2022 · 1 yr 9 mos

Third wave coffee roasters

Operation services Manager

Jun 2019Aug 2020 · 1 yr 2 mos · Bengaluru Area, India

  • leading Delhi and mumbai stores currently.

Blue tokai coffee roasters

City Manager

Nov 2017Mar 2019 · 1 yr 4 mos · Mumbai Area, India

Tata starbucks

Retail Store Manager

May 2013Oct 2017 · 4 yrs 5 mos · Mumbai, Maharashtra, India

  • opened pune market, lead different format stores in pune and opened the first NCF store of India in mumbai and lead that for 6 months

Pizza hut

Field Trainer

Sep 2011May 2013 · 1 yr 8 mos · Mumbai, Maharashtra, India

Education

Dr. D. Y. Patil Vidyapeeth

Master of Business Administration - MBA — Operations Management and Supervision

Oct 2021Mar 2023

Punjab university chandigar

Bachelor's degree — Humanities/Humanistic Studies

Jan 2004Jan 2007

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