Kriti Kandpal

Operations Associate

Mumbai, Maharashtra, India5 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Successfully cleared UPSC interview stage thrice.
Joined Reserve Bank of India in first attempt.
Contributed to national awareness campaigns.

Stackforce AI infers this person is a regulatory compliance expert in the financial services sector.

Contact

Skills

Core Skills

Regulatory CompliancePublic PolicyPeople Management

Other Skills

AdministrationContent WritingDigital paymentEnglishFinanceFinancial RegulationMicrosoft OfficeMicrosoft PowerPointRegulatory RequirementsRisk-Based Inspection (RBI)TeamworkWriting

About

Hi! Here's a little about me - After completing my schooling at CJM, Dehradun in 2014, I graduated in Electronics and Communication engineering from GBPUAT, Pantnagar in 2018. In 2018, I began preparing for the UPSC CSE, aiming for a career in public service. I gave my first attempt in 2019 and continued striving, reaching the interview stage in all three of my attempts (2019, 2020, and 2022). Parallelly, I discovered the RBI Grade B exam, leading to my successful entry into the prestigious Reserve Bank of India in my very first attempt of 2019. Starting in January 2021, I initially worked at the Office of the Banking Ombudsman (now Office of the RBI Ombudsman) for two years, and I'm currently posted in the Department of Payment and Settlement Systems. These experiences empower me to actively enhance the financial stability and efficiency of our nation, a responsibility that fills me with immense pride.

Experience

Reserve bank of india (rbi)

2 roles

Manager

Apr 2023 – Present · 2 yrs 11 mos

Department of Payment and Settlement Systems
I oversee payment system operators such as Payment Aggregators, PPIs, BBPOUs, etc. through both offsite and onsite activities. My work includes analyzing returns, coordinating inspection planning, monitoring compliance, and ensuring adherence to inspection outcomes. I actively contribute to the oversight and supervision of these entities, ensuring their operations align with regulatory standards.

AdministrationPublic PolicyFinanceRegulatory ComplianceRisk-Based Inspection (RBI)Regulatory Requirements+2

Manager

Jan 2021 – Apr 2023 · 2 yrs 3 mos

Office of Banking Ombudsman (now Office of the RBI Ombudsman)
Effectively addressed customer grievances involving regulated entities, contributed to diverse awareness initiatives like the nationwide awareness campaign of 2022, facilitated the organization of meetings and conferences with regulated entities, emphasized delivering quality customer service, and played a pivotal role in the launch of the Integrated Ombudsman Scheme of 2021.

AdministrationPublic PolicyFinancePeople Management