Anirban Sinha

Operations Associate

Kolkata, West Bengal, India1 yr 3 mos experience

Key Highlights

  • Strong background in customer service and retail banking.
  • Proven expertise in supply chain management and logistics.
  • Certified in Accounting and Finance with practical experience.
Stackforce AI infers this person is a Customer Service and Operations Specialist in the Banking and Finance sector.

Contact

Skills

Core Skills

Customer ServiceRetail BankingOperations ManagementLogistics Management

Other Skills

Anti-Money LaunderingBankingBusiness AnalyticsBusiness DevelopmentCross-border TransactionsCustomer Service RepresentativesCustomer SupportData AnalyticsDigital BankingDue DiligenceEmployee EngagementFinanceFinancial Transaction ProcessingFront Office OperationsImport Export

About

As a recent Customer Service Associate at Central Bank of India, my role revolved around front desk and customer management, infused with sales and digital banking awareness. My education in Accounting and Finance, coupled with certifications from The George Telegraph Training Institute, have anchored my understanding of retail banking operations and customer service excellence. My competencies extend to optimizing logistics and inventory, drawn from my tenure at Wipro, where we leveraged data analytics to enhance operational efficiency. This blend of practical experience and academic grounding has forged a robust foundation for delivering cost-effective solutions and fostering strong customer and supplier relationships in the banking sector.

Experience

1 yr 3 mos
Total Experience
8 mos
Average Tenure
--
Current Experience

Central bank of india

Customer Service Associate

Sep 2023Aug 2024 · 11 mos · India · On-site

  • Front desk management, customer management, sales, digital awareness of Banking
Customer ServiceSalesDigital BankingRetail Banking

Wipro

Associate

Dec 2022Aug 2023 · 8 mos · Kolkata, West Bengal, India · Hybrid

  • Proven expertise in supply chain management with a focus on optimizing logistics, inventory, and operational efficiency. Adept at managing end-to-end supply chain processes, ensuring cost-effective solutions, and driving continuous improvements across the value chain. Skilled in fostering strong supplier relationships, utilizing data analytics for decision-making, and leading cross-functional teams to deliver exceptional results.
Supply Chain ManagementLogistics OptimizationData AnalyticsOperations ManagementLogistics Management

Kotak life

Associate Agency Partner( Team Leader)

Apr 2022Dec 2022 · 8 mos · Kolkata, West Bengal, India

Education

The George Telegraph Training Institute

Tally Prime with GST and TDS — Accounting and Finance

Aug 2022Present

The George Telegraph Training Institute

Advance Excel

Jun 2022Present

The George Telegraph Training Institute

MS-Office and Outlook

May 2022Present

The Institute of Company Secretaries of India

Jan 2022Present

BBMKU

Bachelor of Commerce - BCom — Accounting

Jan 2017Jan 2020

CHANDIGARH Kala Kendra

Diploma in Fine Arts

Sep 2017Present

St. Joseph's School Bhagalpur

ISC 12th

May 2017Present

St. Joseph's School Bhagalpur

ICSE 10th

May 2015Present

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