Connar Hobbs

Partnerships Manager

Southend-On-Sea, England, United Kingdom13 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in fraud risk management and chargeback solutions.
Proven track record in building strategic partnerships.
Significant cost savings achieved through project management.

Stackforce AI infers this person is a Fintech expert with a strong focus on fraud prevention and project management.

Contact

Skills

Core Skills

Project ManagementFraud Risk ManagementClient Relationship ManagementFraud Prevention

Other Skills

Financial ServicesOperations ManagementContinuous ImprovementCyber SecurityOperational Cost SavingBankingManagementStakeholder ManagementTeam LeadershipMicrosoft OfficeRetail BankingRisk ManagementCustomer Service

About

Throughout my career I have a demonstrated history of working in the payments and financial services industry. I am skilled in Project Management, Fraud Risk Management, Financial Services, and Operations Management. Please get in touch if you have problems with Chargebacks in your company, or for advice on anything Ecommerce, Chargeback or Fraud related.

Experience

Chargebacks911

6 roles

Head of Strategic Sales and Partnerships

Nov 2025 – Present · 5 mos

As Head of Strategic Sales & Partners at Chargebacks911, I lead the global strategy for expanding our partner ecosystem and driving high-impact commercial growth across the payments and fintech landscape.
I work closely with processors, PayFacs, acquirers, issuers, and leading technology platforms to build scalable, mutually profitable partnerships that strengthen the entire dispute-resolution value chain. My focus is on creating long-term alignment—developing solutions that reduce friction, recover revenue, and enhance the customer experience for our clients and their end users.
With a blend of commercial leadership, product insight, and deep industry experience, I specialise in:
Building and scaling high-performance partner programmes
Developing revenue strategies that accelerate enterprise adoption
Negotiating and managing strategic alliances and global channel relationships
Delivering data-driven value propositions that support both growth and operational efficiency
I’m passionate about bringing clarity, collaboration, and commercial impact to an industry that’s rapidly evolving—and helping partners stay ahead of emerging trends in risk, fraud, and payments innovation.

Project ManagementFraud Risk ManagementFinancial ServicesOperations Management

Head of Strategic Sales and Partnerships

Promoted

Nov 2025 – Present · 5 mos

As Head of Strategic Sales & Partners at Chargebacks911, I lead the global strategy for expanding our partner ecosystem and driving high-impact commercial growth across the payments and fintech landscape.
I work closely with processors, PayFacs, acquirers, issuers, and leading technology platforms to build scalable, mutually profitable partnerships that strengthen the entire dispute-resolution value chain. My focus is on creating long-term alignment—developing solutions that reduce friction, recover revenue, and enhance the customer experience for our clients and their end users.
With a blend of commercial leadership, product insight, and deep industry experience, I specialise in:
Building and scaling high-performance partner programmes
Developing revenue strategies that accelerate enterprise adoption
Negotiating and managing strategic alliances and global channel relationships
Delivering data-driven value propositions that support both growth and operational efficiency
I’m passionate about bringing clarity, collaboration, and commercial impact to an industry that’s rapidly evolving—and helping partners stay ahead of emerging trends in risk, fraud, and payments innovation.

Vice President of Business Development

Promoted

Jan 2024 – Dec 2025 · 1 yr 11 mos

Director of Business Development

Promoted

May 2023 – Dec 2025 · 2 yrs 7 mos

Manager of UK Client Relations & Production at Chargebacks911 & Fi911

Promoted

Dec 2020 – Jul 2023 · 2 yrs 7 mos

Account Executive

Aug 2019 – Dec 2020 · 1 yr 4 mos

At CB911 I develop and maintain excellent working relationships at all levels across my designated clients. I work closely with business owners and leaders on all activities and gain a holistic view of the overall contract we share.
My aim is to continuously gain in-depth knowledge of our client’s business sectors and promote a culture of continuous improvement by hosting regular service reviews across the accounts and encouraging open and honest feedback on the excellent products we provide.

Client Relationship ManagementContinuous Improvement

Fi911

Account Executive

Aug 2019 – Dec 2020 · 1 yr 4 mos · London, England, United Kingdom

Royal bank of scotland

2 roles

Fraud Prevention Manager

May 2015 – Aug 2019 · 4 yrs 3 mos · Southend on Sea, United Kingdom

Using my knowledge in payments and Cyber Security I worked as Fraud Prevention Manager protecting cardholders from CNP fraud.
The team is a Prevention and Reaction team who would profile high risk transactions through our internal system and determine whether it is genuine or fraud using strategies and alerting.
Very successful team, preventing millions of pounds worth of fraud through pragmatic alerting and investigations.

Fraud PreventionCyber Security

Remediation Team Leader

Apr 2013 – Feb 2014 · 10 mos · Southend on Sea, United Kingdom

Project relating to the Remediation of an error raised in Operational Accounting where a total of £21Million of Consumer and Commercial customer funds were incorrectly held by the Bank.

Rbs - retail banking services

Project Manager

Apr 2013 – May 2015 · 2 yrs 1 mo · Southend on Sea, United Kingdom

This project was focused around a press release that informed customers of a non-compliant process around customer’s rights to cancel Continuous Payment Authorities (CPA).
This project finished with an operational cost saving of c£400k due to outsourcing the investigations work to our colleagues in India, this aided in project delivery also and resulted in a total remediation value of c£6million which was completed 3 months ahead of schedule and FCA approved.
I spent a total of 8 weeks in New Delhi India to train some amazing colleagues in order to make the project a success.

Project ManagementOperational Cost Saving