Apr 2025 – Oct 2025 · 6 mos · Gurugram, Haryana, India · On-site

• 🏆AI Hackathon 2025 Winner 🏆 : Judged by MD - Steadview Capital, CEO - INDmoney & CTO - Zupee
• 1. Leading AI Charter at INDmoney
• Led end-to-end development of Gen-AI chatbot for user support, portfolio benchmarking, investment analysis — now serving 10K+ daily active users
• Spearheaded prompt engineering strategy and defined custom AI tools in collaboration with developers, reducing human dependency by 40%
• 2. Driving trading through mutual funds investments : Architecting a mutual fund demat flow to activate pledging and enhance user trading potential

Oct 2023 – Apr 2025 · 1 yr 6 mos · Gurugram, Haryana, India · On-site

• All things trading, user experience, compliance and new exchange products - INDstocks
• 1. Growth Charter
• Developed trading tools for visualising P&L changes, reducing average loss/user and increase average trades/user by XX% (In-house Payoff Charts & Pre-built strategies)
• Increased the equity order fulfilment rate from XX% to YY% by identifying and eliminating flawed order placement flows
• Performed A/B testing with multiple iterations on the catalogue to increase funded to traded funnel conversion by XX%
• Worked on alerts for significant market movements which increased DAU by XX% and the average daily orders by YY%
• 2. Retention Charter
• Increased the NPS from XX to YY & decreased the monthly ticket/unique user ratio from XX% to YY% in a quarter
• Defined user states, in-app & outside app comms during mandatory fund transfer decreasing the ticket volume by XX%
• Ideated in-app floating banner paradigm for conveying important information decreasing the ticket volume by XX%
• 3. Compliance Charter
• Ideated & implemented in-app nominee, phone-number and email modification journey for INDstocks demat holders
• Built automatically triggering annual income updation & dormant user demat inactivation flow mandated by regulators

Jun 2022 – Oct 2023 · 1 yr 4 mos · Gurugram, Haryana, India

• Delivered client value in the Financial Services and TMT space through growth strategy, market-entry, new product launch and digital strategy initiatives -
• 1. Growth Strategy : Fortune 500 Insurance Company
• Shaped product growth opportunities by delivering strategic workshops on emerging distribution trends and their implications for carriers
• Designed customer segmentation models and user journey maps to uncover unmet needs and whitespace opportunities.
• Developed product recommendations addressing customer pain points, substantiated with leading industry benchmarks
• 2. Generative AI Use Case Strategy - Big Tech Company
• Identified ~100 potential GenAI use cases by analyzing market dynamics, user workflows, and pain points
• Built a prioritization framework and ran structured experiments to narrow to 20 high-impact, scalable use cases
• Defined a go-to-market strategy by evaluating competitor offerings and aligning with viable business models
• 3. Wealth Business Integration : Major Bank in the US
• Defined the future-state product and service model by unifying private and consumer banking processes
• Partnered with CXOs and senior stakeholders to align product roadmap with integration objectives
• 4. Operating Model Design : Fortune 100 Insurance Company
• Drafted architecture of the revamped operating model and defined implementation roadmap for the transition
• Worked with the client leadership to outline guiding principles and success criteria for the future working model
• Performed capability maturity assessment and recommended tactical projects to address major functional gaps
• 5. Insights for Sponsoring Banks Partnering with Payment Facilitator (Example-PayPal, Apple Pay, Stripe)
• Generated a comprehensive report on payment facilitators' evolution and their impact on sponsoring banks
• Developed a framework for banks to evaluate this collaboration by underscoring the key benefits and risks

May 2021 – Jun 2021 · 1 mo · Gurugram, Haryana, India

• Ideated 'Why MyBiz' page which improved user conversion and requests for demo by 24% and 40% respectively
• Recommended sales and promotion strategy to increase customer acquisition by 14% for the My Biz portal
• Redesigned 'Request for Travel' page for mobile applications decreasing requests pending for approval by 18%
• Conducted primary research including 8 stakeholder interviews & surveyed 120+ users to identify product gaps
• Performed cost and benefit analysis for a new feature and estimated five year revenue forecast for the same

Sep 2018 – Jan 2020 · 1 yr 4 mos · Bengaluru, Karnataka, India

• Optimised AWS Infrastructure cost through automation decreasing it by 15% from INR 1 mn to INR 0.84 mn
• Automated the analytical dashboard which generated reports used by the client leadership to drive decisions
• Reduced human effort by 30% from 650 hours to 450 hours by developing an automated testing platform
• Developed python script for impactful data visualisation on Spotfire through analysis of 250 GB data everyday
• Achieved 15% reduction in payment processing time through invoice standardisation ensuring client satisfaction
• Managed a team of 4 associate developers through the complete project lifecycle and took end-to-end ownership

Dec 2016 – Jan 2017 · 1 mo · New Delhi Area, India

• C-DOT-The Centre for Development of Telematics is an Indian Government owned telecommunications technology development Centre
• Exposure to VoIP technology and soft-switching used in telecom industry
• Soft-switching facilitates usage of same hardware for different telecom networking processes
• Exposure to NGN (Next Generation Network)