Feb 2022 – Jun 2022 · 4 mos · Sydney, New South Wales, Australia

• Ensured market preparedness for new product launches and initiatives
• Supported transformation of Pfizer's Go-to-Market model by enhancing market entry and product
• promotion strategies
• Led Change and Comms planning and delivery, ensuring smooth transitions and stakeholder
• engagement

Dec 2020 – Dec 2021 · 1 yr · Hong Kong

• Led project management activities for change across 9 Asian markets
• Managed governance, reporting, and budgeting for the People work stream
• Collaborated with Change delivery lead on knowledge and awareness activities
• Supported stakeholder impact assessment and organization design
• Developed an upskilling plan for impacted staff and checklist for business readiness activities

Aug 2018 – Dec 2020 · 2 yrs 4 mos · Hong Kong

• HK Business Banking mass KYC remediation program to global standards (c. 400k customers)
• Conducted impact assessment for remediation work
• Collaborated with various internal functions and stakeholders for approvals, also simplifying processes
• for faster turnaround time
• Acted as an SME working with case management system vendor to ensure regulatory requirements
• per FCC policies are met and uplifted, as and when required
• Performed business testing collaborating with leaders and users from Business Banking
• Provided post-implementation support to business users
• Cloud based intelligent customer outreach program for Asia Pacific
• Managed execution of the initiative collaborating with product owner, stakeholders across Asia and
• technology teams
• Handled governance and reporting

Nov 2017 – Jul 2018 · 8 mos · Singapore

• Supported rollout of trade due diligence system for Standard Chartered Bank’s global clients to simplify
• trading account opening process
• Performed stakeholder impact assessment engaging and collecting feedback from all markets
• Incorporated stakeholder pain-points in the system design and received program sponsor approval for
• implementation

Apr 2016 – Sep 2017 · 1 yr 5 mos · Hong Kong

• Supported implementation of global standards regulatory program that was aimed at strengthening
• Financial Crime Compliance processes and launch of new case management system
• Co-ordinated with business and technology colleagues from across Asia Pacific to align to the new
• standards also ensuring local requirements are met
• Created test scripts and performed UAT for the case management system
• Supported global rollout of management reporting tool (Qlikview based) to track remediation

Jul 2015 – Apr 2016 · 9 mos · Hong Kong

• Supported implementation of a customer focused digital transformation program for AXA Asia's life
• insurance business
• Created project standards and reporting templates working with the program director
• Managed overall governance and reporting proactively handling risks, issues or dependencies
• Facilitated steer-co and other regular meetings with stakeholders
• Managed resourcing (including vendors)
• Created and administered SharePoint based governance and knowledge repository

Dec 2008 – Jun 2015 · 6 yrs 6 mos · Mumbai / Chennai, India

• PMO for Consulting unit
• Set up project management standards and policies for the business unit
• Managed governance, resourcing and reporting for engagements
• o Created initiatives for staff upskilling and tracked delivery
• PMO for Aerospace business unit
• Helped the business unit constantly improve gross margin using various initiatives
• Performed regular financial reporting and supported governance activities
• Developer
• Managed US client's life insurance policy management system supporting from offshore