Shreya A.

Head of Growth

London, England, United Kingdom12 yrs experience

Highly Stable

Key Highlights

Over a decade of experience in customer onboarding and data management.
Expertise in leading global migrations and improving product outcomes.
Open to opportunities in customer experience and process transformation.

Stackforce AI infers this person is a Customer Experience and Operations Specialist with a focus on data-driven improvements.

Contact

Skills

Core Skills

Technical Recruiting

Other Skills

Business ProcessCommunicationCreativity SkillsCustomer ServiceData GovernanceGoogle Data StudioInterpersonal CommunicationLeadershipManagementMarket ResearchMicrosoft ExcelMicrosoft OfficeMicrosoft WordOrganization SkillsPeople Management

About

Over the last decade, I’ve worked across customer onboarding, internal tool enablement, and data quality management. Whether it’s reducing turnaround time, leading global migrations, or translating user needs into product improvements, I focus on outcomes that support both the business and the people driving it. I'm currently open to new opportunities in customer experience, program operations, or process transformation where I can help teams scale, systems improve, and users succeed.

Experience

Career break

Personal goal pursuit

May 2025 – Present · 10 mos

Soch street

Talent Partner

Oct 2024 – Apr 2025 · 6 mos

Pursuing my passion for hiring, I transitioned into recruitment by joining Soch Street as a freelance consultant , where I played a key role in managing end-to-end hiring for various B2B startups.

Technical Recruiting

Lowe's india

3 roles

Team Lead

Promoted

Nov 2021 – Oct 2024 · 2 yrs 11 mos

Senior Analyst

Promoted

Jun 2020 – Nov 2021 · 1 yr 5 mos

Analyst

Jan 2017 – May 2020 · 3 yrs 4 mos

Roofandfloor

Executive

Sep 2015 – Dec 2016 · 1 yr 3 mos · chennai

Amazon

Catalog Associate

May 2013 – Aug 2015 · 2 yrs 3 mos · chennai

 Process: Catalog Associate is part of Amazon Retail business services sector. It concentrates on defect reduction/minimizations activities.
 Responsibilities:
o Troubleshooting problems at the warehouse level through online process
o Identifying purchase order related exceptions found during the receive process
o Procuring the inventory from the vendor and move them into the warehouse with the correct purchasing order
o Bridging the gap between the warehouse-vendors-buyers
o Fixing and updating catalog related issues