Swapna B

Associate Consultant

Bengaluru, Karnataka, India6 yrs 11 mos experience
Highly StableAI Enabled

Key Highlights

  • 6.5+ years in AI/ML and NLP leadership.
  • Proven track record in operational excellence.
  • Expert in stakeholder alignment and team performance.
Stackforce AI infers this person is a SaaS expert with a strong focus on AI/ML and operational leadership.

Contact

Skills

Core Skills

Natural Language Processing (nlp)Project ManagementPeople ManagementStrategic PlanningTeam LeadershipStakeholder EngagementAnalytical SkillsTeam CoordinationData AnalysisReporting & Analysis

Other Skills

Audit ManagementBusiness AnalysisBusiness Process ImprovementCoaching & MentoringCorporate CommunicationsCross-functional CoordinationCross-functional Team LeadershipData ManagementDriving ResultsEnd-to-End Project DeliveryEnd-to-End Project Delivery & ExecutionGlobal Cross-Functional Team LeadershipGlobal OperationsLarge Language Models (LLM)Mentoring

About

With 6.5+ years of experience leading AI/ML and NLP projects, I specialize in managing large-scale operations, model training, and prompt engineering—with a strong focus on quality, scalability, and performance optimization. At Amazon, I led multiple AI/ML data operations initiatives focused on improving search relevance and ad quality across global marketplaces. I standardized workflows, developed scalable SOPs, and implemented robust QA frameworks that ensured delivery consistency and operational excellence. I also played a key role in managing stakeholder alignment, team performance, and process enhancements across international sites. At Turing, I managed high-impact AI/NLP projects in collaboration with clients like Meta, Nvidia, Oracle, and Anthropic. My focus was on prompt engineering, model evaluation, and training optimization for LLMs. These efforts led to measurable improvements in model accuracy and annotation quality. I also designed performance dashboards and drove workflow improvements that boosted team productivity and project efficiency. I thrive in cross-functional, fast-paced environments and am adept at aligning stakeholders, vendors, and leadership to drive high-impact outcomes. Passionate about applying AI to solve complex challenges, I bring a combination of operational leadership and technical insight to deliver scalable, innovative solutions—while fostering a culture of collaboration and continuous improvement.

Experience

Turing

Lead Business Analyst | Project Manager

Oct 2024Present · 1 yr 5 mos

Project DeliveryNatural Language Processing (NLP)Business Process ImprovementPrompt EngineeringBusiness AnalysisProgram Management+8

Amazon

5 roles

Team Manager

Jan 2024Sep 2024 · 8 mos

People ManagementProject ManagementWorkflow ManagementProject DeliveryTeam BuildingStrategic Hiring+2

Lead Data Specialist

Promoted

Jan 2023Dec 2023 · 11 mos

Project ManagementStrategic PlanningDriving ResultsData ManagementCross-functional Team LeadershipBusiness Process Improvement+1

Operations Team Lead

Promoted

Jan 2022Dec 2022 · 11 mos

Team LeadershipSQLStakeholder EngagementSkilled Multi-taskerNew Vendor DevelopmentTraining+1

Catalog Specialist

Jul 2020Dec 2021 · 1 yr 5 mos

Analytical SkillsMicrosoft OfficeTeam CoordinationCorporate CommunicationsCoaching & MentoringPolicy Analysis

Data Analyst

Nov 2018Jun 2020 · 1 yr 7 mos

Data AnalysisOrganization SkillsTime ManagementReporting & AnalysisMentoring

Education

Dayananda Sagar College of Engineering, BANGALORE

Bachelor of Engineering - BE — Telecommunications Engineering

Jun 2014Jul 2018

Stackforce found 100+ more professionals with Natural Language Processing (nlp) & Project Management

Explore similar profiles based on matching skills and experience