Reetima Ranjan

Senior Software Engineer

Australia9 yrs 1 mo experience

Highly Stable

Key Highlights

Over 9 years of IT experience in application design and support.
Expert in Java and web development technologies.
Strong analytical and problem-solving skills.

Stackforce AI infers this person is a Healthcare IT professional with strong application support and development skills.

Contact

Skills

Core Skills

JavaApplication SupportWeb DevelopmentClient Communication

Other Skills

AJAXAgile MethodologiesAngularAngularJSBootstrapCSSCascading Style Sheets (CSS)Change ManagementCore JavaDatabasesGitHTML5Help Desk SupportITIL CertifiedIncident Management

About

Professional with over 9 years of experience in Information Technology industry in various projects adhering to phases of application design, support, maintenance and platform modernization, which includes system study, analysis, testing, customer interaction, bug fixing & implementation. A team player who displays strong analytical orientation, intellectual curiosity, problem solving capability, relationship management skills, good organisational and time management skills.

Experience

Conduent

2 roles

Senior Software Engineer

Jun 2021 – Jul 2022 · 1 yr 1 mo · Noida, Uttar Pradesh, India

L@W 6.0 PROJECT -
The HRS IT Life at Work (L@W) Project deals with the design, development, enhancements / changes and platform modernization related to the application of Healthcare & Benefits of majorly all big employers.
Adhered to phases of application design, development, and maintenance of L@W product and platform modernization.
Collaborating with clients to gather requirement briefs and clarify specific requirements of each project.
Worked with QA, BA, UX, Content, Product team and Migration team to ensure development quality is maintained at the highest standard.
Supporting and maintaining object-oriented application – L@W (JAVA, spring, JavaScript, Angular/React and SQL) and also managing P1/P2/P3 incident within limited SLA timeline which reported for L@W product on SNOW/JIRA.
Leading the Production Support team & supporting software application lifecycles till UAT stage.
Legacy L@W 5.0 Project -
The Legacy Life at Work (5.0) Project deals with mainly 3 client’s (Verizon, Raytheon and Micheline) Healthcare Application development, enhancements / maintenance.
Supporting and maintaining Legacy application with the help of Java, AngularJs, Jsp, and Servlet.
Support 24*7 legacy application and handle its incidents on priority basis.

JavaSpringJavaScriptAngularReactSQL+3

App Dev and Support Engineer

Jun 2017 – Jun 2021 · 4 yrs · Noida, Uttar Pradesh, India

L@W 6.0 PROJECT -
The HRS IT Life at Work (L@W) Project deals with the design, development, enhancements / changes and platform modernization related to the application of Healthcare & Benefits of majorly all big employers.
Adhered to phases of application design, development, and maintenance of L@W product and platform modernization.
Collaborating with clients to gather requirement briefs and clarify specific requirements of each project.
Worked with QA, BA, UX, Content, Product team and Migration team to ensure development quality is maintained at the highest standard.
Supporting and maintaining object-oriented application – L@W (JAVA, spring, JavaScript, Angular/React and SQL) and also managing P1/P2/P3 incident within limited SLA timeline which reported for L@W product on SNOW/JIRA.
Leading the Production Support team & supporting software application lifecycles till UAT stage.
Legacy L@W 5.0 Project -
The Legacy Life at Work (5.0) Project deals with mainly 3 client’s (Verizon, Raytheon and Micheline) Healthcare Application development, enhancements / maintenance.
Supporting and maintaining Legacy application with the help of Java, AngularJs, Jsp, and Servlet.
Developed and live the Verizon BenefitWallet project on L@W 5.0 platform with cross functional team involvement and support.
Support 24*7 legacy application and handle its incidents on priority basis.

JavaSpringJavaScriptAngularReactSQL+3

Cognizant

Analyst

May 2014 – Jun 2017 · 3 yrs 1 mo · Chennai, Tamil Nadu, India · On-site

The Web Development project was dealing with the development, enhancements / changes and maintenance of web pages and its content related to the application of Healthcare Benefits of majorly all big employers (like Ford, Boeing , PWC, SAIC, SAGE etc.) using in-house tool SAVANNA.
Contributed as Web Developer for Legacy secured Clients as per business requirements.
Frontend development, maintenance & support for Healthcare portal.
User Interface development and Maintenance.
Accountable for Client Communication related to requirement gathering leading to design & development of web portal as per their needs.
Providing access to clients for healthcare benefits web portal as Access manager.
Responsible for Annual Enrollment web changes.

Web DevelopmentUser Interface DevelopmentClient Communication

Cmc ltd

Trainee Engineer

Jun 2013 – May 2014 · 11 mos · Noida, Uttar Pradesh, India · On-site

PROJECT DESCRIPTION
The TCS IDM project was dealing with the upgradation of Operating System, Hardware, Network devices and web servers with addition of Internal change management job.
Domain: Infrastructure Services
ROLES AND RESPONSIBILITIES IN THE PROJECT
Installation of Operating System in laptop and desktops.
Providing access to internal LAN and other network peripheral devices.
System integration and testing.
Managing Change request approval & escalations in the Change Management Process.
Escalates risks and issues to the IT Head.
Reviewing Change Records for quality, utilizing metrics, scorecards and review processes to drive Continual Service Improvement efforts.
Initiating follow-up actions to correct any problems or inefficiencies arises during execution of the Change Management process and highlighting any issues or ideas for improvement to the IT operations lead.
Coordinate with all necessary parties to perform Change planning, testing and implementation, in accordance with schedules.
Reviewing all implemented Changes to ensure that they have met their objectives as well as refers back any that have been backed out or have failed.
Producing regular and accurate management reports on all changes.