Monica .

Operations Associate

Hyderabad, Telangana, India4 yrs 9 mos experience
Most Likely To Switch

Key Highlights

  • Over 8 years in customer service within airlines.
  • Expertise in handling high-profile clientele.
  • Strong background in administrative management.
Stackforce AI infers this person is a Customer Service and Administrative Management professional in the Aviation industry.

Contact

Skills

Other Skills

AdministrationAdministrative AssistanceAviation RegulationsCommunicationCustomer Relationship Management (CRM)Customer ServiceFlight SafetyHuman resourcesInterpersonal CommunicationManagementMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookMicrosoft PowerPointPeople Management

About

Customer - face service oriented professional with over 8 years experience in both domestic and international commercial airlines business.  Been a part of teams of crew ranging from 4 to 20 on various duties with high success rate on both mundane as well as high-pressure and critical situations. Experience in handling high-profile clientele with extreme professionalism and custom-made individualised customer services. Currently Navigating the waters in People - role based work environment as Administrative Manager with Sourcing, Hiring and Vendor management as main objectives.

Experience

4 yrs 9 mos
Total Experience
1 yr 7 mos
Average Tenure
3 yrs 3 mos
Current Experience

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Education

Villa Marie Degree College for Women

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