Feb 2023 – Nov 2024 · 1 yr 9 mos

• Oversaw technical aspects of SFTP based dialer integration, leading a team of 3 engineers and ensuring cross-team alignment. Orchestrated seamless data transfer using SSH keys, AWS S3, PostgreSQL and Kafka.
• Designed and collaborated for a scalable Bot based solution to enable automated recording feature in a VC using AWS EC2 ASG, RabbitMQ, Playwright, Chromium etc.
• Pioneered a streaming-based solution for transferring large media files to S3, reducing memory usage from varying file sizes(ranging in GBs) to 20 MB per file and cutting CPU utilization by 50%, hence improving scalability.
• Designed and collaborated for Microsoft Teams VC integration, leading POC development. Used MS graph APIs to reduce expenses by 90%, upgrade video quality, enhance transcript accuracy etc.
• Managed and improved a scalable user activity tracking system, handling 1 million events/day, leveraging Snowplow, Kubernetes, Kafka and Mixpanel, used for comprehensive product analytics.
• Owned design enhancements in RabbitMQ client library featuring solutions like channel-based queue subscription, a resilient retry mechanism etc. Improved consumer reliability and resource utilization.

Jun 2021 – Jan 2023 · 1 yr 7 mos

• Implemented an advanced access control and call sharing system using AWS CloudFront, S3, Kafka, GraphDB, and PostgreSQL.
• Enforced secure access based on user personas and admin-level policies. Users can generate shareable links with customizable access levels for internal, individual, and public sharing of call data.
• Improved CRM workflow, worked extensively on Hubspot and SFDC crm integration, used to sync data both ways, generate sales heat map, filter calls etc.
• Managed and improved critical workflows like meeting workflow involving more than 10 microservices, ES- ingestion to reduce recording list page latency etc.

Jun 2020 – Jul 2020 · 1 mo · Remote

Mar 2019 – Mar 2020 · 1 yr · JAMSHEDPUR